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Author Topic: ERROR WITH RESETTING 2FA  (Read 194 times)
Winners786
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November 29, 2017, 10:31:39 AM
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Hello friends,

I have my bitcoin account where i am trying to resetting the 2FA authorization. I entered valid wallet identifier and registered email address.
On submit it popup the message "email entered does not match the email address associated with this wallet."
I have email from blockchain for email verification which is now expired. I don't know whats the issue.
Please help me guys. I have 0.2 bitcoin stucked over there.
Thanks in advance.

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Winners786
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November 29, 2017, 11:04:29 AM
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anyone here to help me with the issue
HCP
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November 29, 2017, 12:59:21 PM
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Your best option is to contact blockchain.info support and ask them for assistance. If you are getting an error like that, it sounds like you have the email address wrong, or b.info's system is broken. They are the only ones who can figure out which and help you sort this issue.

Winners786
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November 29, 2017, 01:17:06 PM
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Your best option is to contact blockchain.info support and ask them for assistance. If you are getting an error like that, it sounds like you have the email address wrong, or b.info's system is broken. They are the only ones who can figure out which and help you sort this issue.

Contacted blockchain.info. Its 24 hours now no reply
I hope i will get reply soon.
slate_main
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November 30, 2017, 08:48:45 PM
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Your best option is to contact blockchain.info support and ask them for assistance. If you are getting an error like that, it sounds like you have the email address wrong, or b.info's system is broken. They are the only ones who can figure out which and help you sort this issue.

Contacted blockchain.info. Its 24 hours now no reply
I hope i will get reply soon.

Not that is is a matter here, but is is important to have the correct time set of your computer or 2fa device. Just a sidenote as many have failed on.

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November 30, 2017, 08:50:27 PM
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Hello friends,

I have my bitcoin account where i am trying to resetting the 2FA authorization. I entered valid wallet identifier and registered email address.
On submit it popup the message "email entered does not match the email address associated with this wallet."
I have email from blockchain for email verification which is now expired. I don't know whats the issue.
Please help me guys. I have 0.2 bitcoin stucked over there.
Thanks in advance.



Probably is just a server or ocnnection problem many time the 2AF don't arrive for a few days and later on it does come, support cannot do much about it.
If you contorl you private keys you are able to dig the address to another one.

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