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Author Topic: Beware from Xapo !!!  (Read 543 times)
audaciousbeing
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December 01, 2017, 09:32:29 AM
 #21

They are legit and that's another thing why I left them, not only with the high fees but also with poor support. Before they are fine but I don't know why there's a sudden change of customer service. Blocking without any explanation? That is something unethical coming from a well known web wallet.

I have used Xapo before and they are legit in my opinion with the amount of technology improvement that have done on their site. But what made me left them was the high transaction fees which you are not even given the option as to whether to choose a lower fee for longer time and the likes.

Do not trust Xapo!

They haven't answered my emails for weeks. I have a wallet with bitcoins, they blocked my account with no explanation and I'm really worried they won't give them back. I have recommended this company to other people and I really regret because of the very poor service.

I'm alerting all my friends and I seriously recommend you check thoroughly before opening an account here.

They don't have a contact number, no address and if you have a problem, don't count on them to respond.

I found out through friends that they are in Argentina, but no address.

Does anybody know how to contact someone who can address my concerns and return my bitcoins?

If you want a copy of my correspondence with them, send PM and I'll gladly fwd the thread to you.

Matias K
The only option I see here is to call them out on social media if someone took your money without answering you to arrive at a compromise then they have thrown every bit of caution in the winds which why you also need to take that route to force an answer.
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December 01, 2017, 09:38:24 AM
 #22

They are legit and that's another thing why I left them, not only with the high fees but also with poor support. Before they are fine but I don't know why there's a sudden change of customer service. Blocking without any explanation? That is something unethical coming from a well known web wallet.

I have used Xapo before and they are legit in my opinion with the amount of technology improvement that have done on their site. But what made me left them was the high transaction fees which you are not even given the option as to whether to choose a lower fee for longer time and the likes.
I'm pretty sure that most of us here left xapo because of the high fees but with this incident, it's another reason for those people that are remaining on using them.

They have an update regarding real vault if I'm not mistaken and that is something that makes them real but I don't know if this is real until proved with evidence.

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December 02, 2017, 02:44:18 PM
 #23

one of my friend faced an issue with xapo that they locked his account without any reason and there was a good amount in that after contacting with them they asked for identity documents then the denied him from continuing with xapo and  asked for external address and they refund his bitcoins. in tht  xase i think they are not much bad.


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........... BY SPORTS
..............CASTRTM





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December 02, 2017, 06:05:24 PM
 #24

when i was a beginner in bitcoin i'm using xapo as my bitcoin wallet, i know they are legit but when it comes to support they are very poor in it. Also the fees in their transaction are extremely very high. Just avoid xapo wallet! Use blockchain wallet instead
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December 02, 2017, 10:05:24 PM
 #25

when i was a beginner in bitcoin i'm using xapo as my bitcoin wallet, i know they are legit but when it comes to support they are very poor in it. Also the fees in their transaction are extremely very high. Just avoid xapo wallet! Use blockchain wallet instead

No need to exaggerate things. Xapo wants to prevents its service from being infested with dust transactions, and for that reason has to charge certain fees, especially when it comes to lower amounts. Xapo has been a faucet farmer paradise for a while, but these people aren't of any value to them and only add clutter to their service and to the network. Let's be honest, the only reason people went for Xapo was because of their free external transactions. People collect their faucet dust for a good while, and once they added up to a 'decent' amount, they were either sold or spent. You can't blame them for putting an end to this nonsense, and especially with how the fees have been increasing.

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December 03, 2017, 04:17:02 PM
 #26

They are legit and that's another thing why I left them, not only with the high fees but also with poor support. Before they are fine but I don't know why there's a sudden change of customer service. Blocking without any explanation? That is something unethical coming from a well known web wallet.

I have used Xapo before and they are legit in my opinion with the amount of technology improvement that have done on their site. But what made me left them was the high transaction fees which you are not even given the option as to whether to choose a lower fee for longer time and the likes.

I hate that when I've seen that change they had made. Most of it is always a priority transaction and that's why I get back to blockchain.info when I'm trying to make some good transactions, I can adjust with the lowest sats per byte.



.
.BITVEST DICE.
HAS BEEN RELEASED!


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December 04, 2017, 04:48:56 AM
 #27

Do not trust Xapo!

They haven't answered my emails for weeks. I have a wallet with bitcoins, they blocked my account with no explanation and I'm really worried they won't give them back. I have recommended this company to other people and I really regret because of the very poor service.

I'm alerting all my friends and I seriously recommend you check thoroughly before opening an account here.

They don't have a contact number, no address and if you have a problem, don't count on them to respond.

I found out through friends that they are in Argentina, but no address.

Does anybody know how to contact someone who can address my concerns and return my bitcoins?

If you want a copy of my correspondence with them, send PM and I'll gladly fwd the thread to you.

Matias K

i think they are fine and respond in 24 hour if you didn't open a ticket then try again they will surely reply you
be patience

Thanks
Regards

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December 04, 2017, 04:52:02 AM
 #28

Asking for identify , photos and bills to verify your xapo account or it will be blocked is the worst features of Xapo.
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December 04, 2017, 06:17:58 PM
 #29

I see that some users here are not happy with Xapo but I have to say the opposite. The other day I had some issues with debit card, first in two years of using, and they support responded very quickly and helpful.
I think Xapo is still one of the best and most professional Bitcoin debit card providers that are doing their business on legitimate manner.

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winspiral
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December 04, 2017, 06:25:20 PM
 #30

I did the biggest error chosing Xapo.
Everything was easy and now they make me in obligation to use a android mobile...
So long I have not an android mobile...my BTC (satoshi) on Xapo are blocked...
Over 15 email exchanges have not helped...
I do not recommend Xapo...in fact they have stolen me in a legit way...
For me they are scammers...so far my biggest scammer is Xapo.

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