I have no personal trades with this exchanger but upon analysing their price details, I am feeling doubt about the website you have shared.
First thing is that the price of bitcoin is $10600 according to current market rate and there is an extensive gap of price with them.
If you notice, this website is currently selling a bitcoin at $14938, which obviously bitcoin had never reached this price level so far
How would one sell BCH, BTC for cad? From personal buyers or through exchanges? I need some guidance, thank you for your time.