In general, normal service, there are no problems with payments, but as already said above it is better to use third-party miners, and not their program.
I do not know how this minergate software sign up is perfect for you. It is not promising as I mined with the CPU core and one GPU card for bcn mining in this program some months ago. Last week again reinstall the software but the minergate allows my same sign up not to signing in to same account.
I think this also scam like blockchain pro miner software i think.