PROBLEM SOLVED!

[jemura]

                      EDIT: I RECEIVED MY REFUND AND EXCUSES FROM SHAPESHIFT CUSTOMER SUPPORT DIRECTOR. CASE CLOSED. 

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[jemura]

There are a lot of scam accusations about this exchange. Do not deposit.

Never again in my life. They are thieves and scammers!

[LeGaulois]

What did they tell you when they replied to your support ticket? Because you have contacted them right? Or you call them scammers without waiting for a reply? I think it is the case, just show some patience because they reply within 24h and they are very helpful.
Not even talking how useless it is to scam you just for some bucks

[jemura]

What did they tell you when they replied to your support ticket? Because you have contacted them right? Or you call them scammers without waiting for a reply? I think it is the case, just show some patience because they reply within 24h and they are very helpful.
Not even talking how useless it is to scam you just for some bucks

They replied that I will receive refund and that was 3 days ago. Nothing received yet. It's not only me complaining about that scammy exchange. Check this links    https://bitcointalk.org/index.php?topic=717973.msg25271057#msg25271057   https://bitcointalk.org/index.php?action=trust;u=314825

[magneto]

                                                                              shapeshift.io exchange stole my BTC !!!

Paid for ETH with BTC. (0.002 BTC)

Here is the transaction link.

https://live.blockcypher.com/btc/address/38dE3TpoZuJWAEfJx7ZPnLzmehRi4M2CUB/  (Confirmed)

Still did not receive my ETH or a refund.

Support is not answering.

I know that it's not a big amount, but why should they steal customers money?

Here is the profile of shapeshift on bitcointalk, already tagged with negative trust. https://bitcointalk.org/index.php?action=profile;u=314825

                                                                             STAY AWAY FROM THIS SCAMMY EXCHANGE !!!!

Shapeshift is not a scam, although they have a negative trust rating it is actually not them just receiving deposits and not sending out the exchanged altcoins, but rather regarding the transaction fees that they charge which imo is unfair as well.

It's only a small amount and i doubt you'll get scammed by them. Although time is a factor here, you may be waiting for a while before you receive any sort of tangible asset into your wallet, even though they have promised to send it ages ago.

Let us know on the updates.

[jemura]

                                                                              shapeshift.io exchange stole my BTC !!!

Paid for ETH with BTC. (0.002 BTC)

Here is the transaction link.

https://live.blockcypher.com/btc/address/38dE3TpoZuJWAEfJx7ZPnLzmehRi4M2CUB/  (Confirmed)

Still did not receive my ETH or a refund.

Support is not answering.

I know that it's not a big amount, but why should they steal customers money?

Here is the profile of shapeshift on bitcointalk, already tagged with negative trust. https://bitcointalk.org/index.php?action=profile;u=314825

                                                                             STAY AWAY FROM THIS SCAMMY EXCHANGE !!!!

Shapeshift is not a scam, although they have a negative trust rating it is actually not them just receiving deposits and not sending out the exchanged altcoins, but rather regarding the transaction fees that they charge which imo is unfair as well.

It's only a small amount and i doubt you'll get scammed by them. Although time is a factor here, you may be waiting for a while before you receive any sort of tangible asset into your wallet, even though they have promised to send it ages ago.

Let us know on the updates.

You're right. I hope that they will finally send me my refund, because the amount is very small. I will update this thread a.s.a. I will receive my funds.

[bambarmia]

All that scammy exchanges must be shut down. Shutting down BTC-E was a good warning! https://btc-e.com/index.html

[jemura]

Have you received refund?

I received an email saying that my problem is "solved", but did not receive any refund until now.

[jemura]

EDIT: I RECEIVED MY REFUND AND EXCUSES FROM SHAPESHIFT CUSTOMER SUPPORT DIRECTOR. CASE CLOSED