Bittrex holds peoples money as hostage!! Why can't I withdraw my own hard-earned money?
I deposited 0.65 BTC a month ago, after that I wanted to withdraw my BTC but my withdraw limit is 0, so I tried to do the enhanced verification but I failed, and then Bittrex said that my documents need to be manually viewed. So I sent my documents to Bittrex support in no time. After a month, I still have not received any response. If they don't reply, my money will be stuck in this exchange forever! Can you guys tell me how long it usually takes to get a response from Bittrex support? By the way, I misplaced my first and last name when taking the basic verification, will Bittrex support reject my verification because of that? Thanks!
No guarantees whatsoever on the timing. Actually you'd be lucky if you get a response from them within the year, because i've seen others wait for weeks for their verification to be done. Especially when your case is quite special, since it involves a misplaced first and last name.
It technically shouldn't affect your eligibility to get an enhanced verficitaion account, since you are providing the right docs and they probably can tell that you got your first name and last name backwards.
But as i said, it's all about time here. If this drags on long enough your money could potentially be stuck there forever, if they get hacked or whatever and you can't withdraw before an incident.
