add BTC-e to skype. message them. they seem to reply faster then the ticket system
skype: btc-e.com
dont tell them passwords or emails. just your username
Reported for a fail of a scam attempt, anyway, anyone know the answer to my question?
Proper skype is btc-e.support
(see
https://btc-e.com/news/81 )
That one might work too. I'm not familiar enough with btc-e to speculate on that point, though, so you should avoid it.