On a quick note bitinstant closed shop do not know how long but they are closed. I feel lucky I was able to do a small purchase early today for 2.2 coins.
All of below was from clicking on the website.
https://www.bitinstant.com/HEY, WHERE'D YOU GO?
WE'RE HERE,
WORKING HARD
Q. What's going on?
As many of you know, we recently re-launched our website. During this process we introduced many new features and changes to the way customers interact with our services. This process has been a learning experience, and you've provided a lot of great feedback on how things work and how they could work better. We value this input and the insights that it's led us to and we want to ensure that as we work, you, our customers, don't feel the growing pains associated with these improvements. For this reason, we've decided that the best way to proceed is to close shop and dedicate the entire team's efforts to creating the next generation of BitInstant.
In the short term, we recognize that this may cause our valued customers some inconvenience; it causes inconvenience for us too. In the long run, we are confident that this total commitment to what’s next is the right move. Rest assured that our entire team is working around the clock to bring you a new, improved version of BitInstant. In the meantime, customer service representatives will continue to be available to help you with transactions that have already been initiated.
Again, thank you for your patience during this process. Everyone at BitInstant is committed to the future of Bitcoin and we're doing everything we can to get back up and running with a service that streamlines transactions and makes it even easier to buy and sell bitcoins.
Q. How long will this take?
Well, we aren't sure. We won't be finished tomorrow, but we're working diligently to get this done. Bringing you what's next is a big enough job that literally everyone we have is working on it. As soon as we know, you'll know. In the meantime, we'll be updating this website with new information on the re-launch as frequently as we have news.
Q. What if I still have an issue?
We're still here to help! Customer service representatives are still manning their keyboards to help you resolve any outstanding issues you might have. If there's something that you need assistance with, please reach out to
support@bitinstant.com, and we'll help as quickly as possible!
Q,
I want to know more!
We know you do, but please refrain from sending general inquiries to customer service so they can focus on helping people with transaction issues. If you're looking for more insight and sneak peeks under the hood, sign up for our newsletter above. As we continue to make progress, we'll send updates!
