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Author Topic: Arcbit wallet help  (Read 164 times)
Valnurat (OP)
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December 08, 2017, 10:07:18 AM
 #1

My iPhone crashed after I tried to update iOS.

Now after I have recovered my phone I can't start the arcbit. It starts, but quick closes again. If I want to delete the app, I'm being notified that all data will be deleted, so I'm not sure if that's a good idea.

I did have iCloud backup activated, so I guess there should be a backup. I'm a fucked if I don't have the 12 words phrase? What is my option here?
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December 08, 2017, 11:19:54 AM
 #2

First off, why don't you have the 12 word recovery phrase? Based on a quick look at the app, it looks like they give you access to your keys.
To answer your question though, if you lose the app without any access to the past data of that app, and you didn't save your recovery seed, then yes; you're fucked. I could probably help you if you're using a rooted android device, unfortunately you aren't.

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Valnurat (OP)
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December 21, 2017, 11:21:06 AM
 #3

To answer your question why I didn't saved the 12 word passphrase was because of this recoverable option in the advanced settings.

Maybe I'm wrong, but I understand it like this, that this option save your wallet, if you accidentally delete the app.

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