This exchange has been weird for quite some time now. It seems that there is a 50% satisfied side, and a 50% totally unhappy side. I must however point out that exchanges not responding to support tickets don't necessarily mean that they are planning an exit scam. Bittrex makes certain people wait for more than a month, which is completely unacceptable. I definitely get it that they have quite a backlog of waiting support tickets, but at least hire more staff to help people out in a much quicker fashion. People not being able to use or withdraw their funds in this market is making people miss out big time, which is a shame. People have to suffer due to the incompetence from the side of the exchanges. That being said, there are so many exchanges to choose from nowadays, but people still make use of these shit exchanges. I would never ever sign up to an exchange as HitBTC, even not if they pay me for it. But still, a shit exchange is not a scam exchange by default.
I had to use it to buy some ethos tokens and now I regret it since I cannot withdraw my ethos... I am pretty pissed