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Author Topic: Trouble accessing wallet on Blockchain.info  (Read 183 times)
gw87 (OP)
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December 08, 2017, 08:28:35 PM
 #1

I made a wallet about 4 years ago on Blockchain.info, and I believe there is a very small balance in there.
However, I do not have all the info needed to log in.

I have the password, the seed, the alias, and some file ending in ".aes.json" that I don't know what it was for...
I just don't know the wallet ID. They won't allow alias logins anymore, and unfortunately it looks like that was all I hung onto at the time since I thought it would be easier to use/remember.

I did their "Forgot your ID" thing where I enter my email and they supposedly send it to me -- but there's only one problem: I'm not getting any emails from them.
I've created support tickets as well, and still no response.

What can I do?
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December 08, 2017, 08:38:44 PM
 #2

Try to drag and drop your .aes.json file in this page[1] to restore your wallet.

If it doesn't work, try to use this tool[2] to decrypt your file and get your private keys.

[1] https://blockchain.info/wallet/import-wallet
[2] https://github.com/blockchain/my-wallet-backup-decryption-tool

.
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Patatas
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December 08, 2017, 08:40:42 PM
 #3

I made a wallet about 4 years ago on Blockchain.info, and I believe there is a very small balance in there.
However, I do not have all the info needed to log in.

I have the password, the seed, the alias, and some file ending in ".aes.json" that I don't know what it was for...
I just don't know the wallet ID. They won't allow alias logins anymore, and unfortunately it looks like that was all I hung onto at the time since I thought it would be easier to use/remember.

I did their "Forgot your ID" thing where I enter my email and they supposedly send it to me -- but there's only one problem: I'm not getting any emails from them.
I've created support tickets as well, and still no response.

What can I do?
The thing you're looking for is a wallet identifier,if you remember the email you used to sign up very first time,check the emails from blockchain.info ,they should have sent you your unique identifier there. If you remember the password,you can sign up using these details.
Alternative : If you have downloaded the PDF file back-up of your wallet which would ideally have your private keys,you can import it in some other wallet and access your coins.
gw87 (OP)
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December 08, 2017, 09:09:32 PM
 #4

Try to drag and drop your .aes.json file in this page[1] to restore your wallet.

If it doesn't work, try to use this tool[2] to decrypt your file and get your private keys.

[1] https://blockchain.info/wallet/import-wallet
[2] https://github.com/blockchain/my-wallet-backup-decryption-tool

[1] worked for me. Thank you!!
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