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Author Topic: Kraken account locked  (Read 103 times)
ahiskan
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December 09, 2017, 10:28:55 AM
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Hello Friends.My kraken account is closed four days.Because I clicked (my mistake) Lock Your account link in withdrawal address approval mail.I write technical support on kraken.but there was no return.I am in difficulty because I can not enter the account.Please help me.sorry for my bad English
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bL4nkcode
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December 09, 2017, 12:51:13 PM
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Hello Friends.My kraken account is closed four days.Because I clicked (my mistake) Lock Your account link in withdrawal address approval mail.I write technical support on kraken.but there was no return.I am in difficulty because I can not enter the account.Please help me.sorry for my bad English

The big question is why you clicked those link when you read and understand what it said. As far as I know, there is still confirmation for that, I mean when you clicked the link there is still a question "Yes" or "No" if you want to proceed then....
For now, I guess you should wait until they replied since its weekend, just wait until weekdays. Or just try to contact them through their social media account.

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December 09, 2017, 12:57:24 PM
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Hello Friends.My kraken account is closed four days.Because I clicked (my mistake) Lock Your account link in withdrawal address approval mail.

Is the first time I've heard someone say did such a thing.

I write technical support on kraken.but there was no return.


 as I said in another post, I heard they have a poor support service, but you can get in touch with this guy @kraken-protocol (send a PM to him)

edt.

You can also use this:

https://docs.google.com/forms/d/e/1FAIpQLScCdK0IeMKRdYQUrpZRte71T_ksukoCU_7nnssYWSgrpoYMkA/viewform


I am in difficulty because I can not enter the account.Please help me.sorry for my bad English

I hope they can solve your problem early






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