Here is a letter proposal we could send to the Bitcoin Foundation - I am not an English native speaker, nor a lawyer - so clearly there must be much to improve in it - but I hope it can be a good start.
Dear Bitcoin Foundation
At your mission statement web page you mention that "We see this foundation as critical for bringing legitimacy to the Bitcoin currency" - there is now a big crisis of legitimacy in the bitcoin world and we believe you can change it. There are serious accusations undermining the trust in the main bitcoin exchange, one that allegedly controls xx% of the whole bitcoin to fiat money exchange market. MtGox has already defaulted on their obligations to pay it's customers, it is now critical to determine if that default is caused by banks refusing to transfer money from MtGox accounts, money or bitcoins stolen from MtGox or perhaps fraud. We do not trust MtGox - because they most probably lied on two accounts - first by asserting that the problem touches only USD transfers, second time by asserting two weeks ago that the problem is resolved and that the transfers are being processed. Despite bitcoin awards (
https://bitcointalk.org/index.php?topic=251895.0) promised for any evidence that transfers are indeed being processed we could not find anyone to admit receiving a USD transfer from MtGox recently - which is in clear contradiction of MtGox announcement.
Please launch an independent investigation to determine the actual status of the customer funds on MtGox accounts.
Kind Regards,
MtGox customers