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jspielberg (OP)
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July 19, 2013, 12:35:54 AM |
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Has anyone actually received a refund yet?
I did. Also there was a delay of 30 min between first and the last payments. So hold tight. It has been a couple of hours with no new deposits, but since yours arrived in separate chunks, I am not worried.... it just is a little odd. |
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btcsql
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July 19, 2013, 01:11:55 AM |
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Damn! That is great news, nothing here yet  |
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robamichael
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July 19, 2013, 02:58:01 AM |
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Has anyone requested a refund and NOT had even the status change?
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Lasergun
Legendary
 Offline
Activity: 1154
Merit: 1174
https://t.me/laser9un
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July 19, 2013, 07:06:22 AM |
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The status of my order just changed fm "refunded" to "refund processing".
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Wayne_Chang
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July 19, 2013, 08:21:54 AM |
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The status of my order just changed fm "refunded" to "refund processing".
That means it will take another 1 or 2 weeks to refund the money to you. Oh! Nightmare! |
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Rampion
Legendary
Offline
Activity: 1148
Merit: 1018
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July 19, 2013, 08:28:35 AM |
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The status of my order just changed fm "refunded" to "refund processing".
Mine too. Maybe they realized there was people freaking out because their order said "refunded" while they received no coins, so Avalon decided to change it for something clearer. Hoping the coins arrive soon, seeing that its already Thursday (end of the day in China) and no batch #3 tracking number has been reported I'm very happy I asked for a refund. It's a pity, I really wanted to have one of those new black beasts, but both the current difficulty and the miner price are too high. |
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jspielberg (OP)
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July 19, 2013, 11:21:41 AM |
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The status of my order just changed fm "refunded" to "refund processing".
Mine too. Maybe they realized there was people freaking out because their order said "refunded" while they received no coins, so Avalon decided to change it for something clearer. Hoping the coins arrive soon, seeing that its already Thursday (end of the day in China) and no batch #3 tracking number has been reported I'm very happy I asked for a refund. It's a pity, I really wanted to have one of those new black beasts, but both the current difficulty and the miner price are too high. Progress redport: Koob received a call from customs about a shipment. Confirmed tracking number for his B3... so they are now shipping. My refund is still not complete, but, my status is "refund processing" so I am not freaking out. With BTC lower than I like, there is no rush for me to get it back (though I do want it back  ) |
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ftping
Full Member
Offline
Activity: 183
Merit: 100
200 OK
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July 19, 2013, 12:09:55 PM |
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The status of my order just changed fm "refunded" to "refund processing".
Mine too. Maybe they realized there was people freaking out because their order said "refunded" while they received no coins, so Avalon decided to change it for something clearer. Hoping the coins arrive soon, seeing that its already Thursday (end of the day in China) and no batch #3 tracking number has been reported I'm very happy I asked for a refund. It's a pity, I really wanted to have one of those new black beasts, but both the current difficulty and the miner price are too high. Progress redport: Koob received a call from customs about a shipment. Confirmed tracking number for his B3... so they are now shipping. My refund is still not complete, but, my status is "refund processing" so I am not freaking out. With BTC lower than I like, there is no rush for me to get it back (though I do want it back ) Yeah, I'm pretty pleased they updated the status to processing. It saying refunded but not actually having received coins made us just think someone hacked the form or something else... Funny how a bit of wording changes everything lol Still waiting for my refund on this end |
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Milan77
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July 19, 2013, 01:32:49 PM |
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If someone is late for refund and gets tracking number, I am willing to buy unit.
Please PM me.
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cmdbill
Member
Offline
Activity: 67
Merit: 10
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July 19, 2013, 04:45:08 PM |
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"Refund Processing" is much better wording.
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robamichael
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July 19, 2013, 05:28:03 PM |
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OH NO!!!
They are shipping my unit despite my request for a REFUND!
This is so upsetting. Yifu are you out there? Can you please contact me??
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ProfMac
Legendary
Offline
Activity: 1246
Merit: 1002
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July 19, 2013, 05:40:50 PM |
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OH NO!!!
They are shipping my unit despite my request for a REFUND!
This is so upsetting. Yifu are you out there? Can you please contact me??
What country are you in? What is your resale price? Do you have a tracking number? |
I try to be respectful and informed.
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ftping
Full Member
Offline
Activity: 183
Merit: 100
200 OK
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July 19, 2013, 05:43:04 PM |
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OH NO!!!
They are shipping my unit despite my request for a REFUND!
This is so upsetting. Yifu are you out there? Can you please contact me??
When did you submit your refund request, and did your Store status ever get updated to 'Refund processing'? |
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robamichael
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July 19, 2013, 05:59:18 PM |
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OH NO!!!
They are shipping my unit despite my request for a REFUND!
This is so upsetting. Yifu are you out there? Can you please contact me??
What country are you in? What is your resale price? Do you have a tracking number? US All I would like to do is recoup the 76.46 BTC! or Best Offer I do have a tracking number, but not sure if I should post it (didn't someone almost get scammed by doing that?). OH NO!!!
They are shipping my unit despite my request for a REFUND!
This is so upsetting. Yifu are you out there? Can you please contact me??
When did you submit your refund request, and did your Store status ever get updated to 'Refund processing'? I submitted the request July 13th, and the support ticket was received. But they never changed my status to refund. And it looks like DHL already has it...what a bummer this is. |
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mitak64
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July 19, 2013, 06:00:40 PM |
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What's your order number ?
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robamichael
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July 19, 2013, 06:02:16 PM |
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What's your order number ?
#6XXX |
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mitak64
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July 19, 2013, 06:06:53 PM |
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This makes no sense at all. My 46XX order is still in "processing"  How did you get the tracking # ? Via email or from the Avalon store webpage ? |
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ryepdx
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July 19, 2013, 06:19:32 PM |
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I submitted the request July 13th, and the support ticket was received.
If you submitted the refund request through their customer support system, odds are that they never received it. I think we were supposed to use that Google Forms thing they set up for us. |
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robamichael
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July 19, 2013, 06:24:05 PM |
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I submitted the request July 13th, and the support ticket was received.
If you submitted the refund request through their customer support system, odds are that they never received it. I think we were supposed to use that Google Forms thing they set up for us. Oh wow...I could have sworn I read somewhere else that we were supposed to submit a ticket... they even offer "Refund" as a subject for the ticket! What to do... what to do... |
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Ozymandias
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July 19, 2013, 06:25:00 PM |
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I submitted the request July 13th, and the support ticket was received.
If you submitted the refund request through their customer support system, odds are that they never received it. I think we were supposed to use that Google Forms thing they set up for us. I hope they at least check the tickets before sending the refund. I put the wrong refund address into the google doc form (stupidly I put the address I paid to instead of paid from) and submitted a ticket with the correct address and relevant proof that I was who I said I was. |
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