Hey guys
Please help.
I deposited bitcoin from my wallet into my CEX account and nothing has come through. I've tried making contact with them but I'm not getting any response. I'm starting to get a little worried that they're a scam and I'm never going to see my money again.
Any advice on what to do?
Cheers
First, check if you're just freaking out for no reason because your transaction was sent to a wrong address, wasn't sent at all, or isn't confirmed yet. This happens a lot to people who see their deposit missing, and i've definitely seen this myself as well.
Secondly, if you're sure 100% that the transaction is legit, then you should proceed to contact their support.
Cex.io lately has been getting lots of complaints and honestly you should have researched before you used their services. Otherwise, you're shooting yourself in the foot with your lack of knowledge before you actually use them.