Where did my BTC go?

[Matheus26]

Hey guys, would you please help me?

I transfered BTC0.0059 to my wallet on GateHub. That's where I got the BTC wallet address:

https://i.imgur.com/156a18H.png

Anyway, after doing it, I realized that I had 19.9897 XRP in my wallet. I made a simple research and I concluded that GateHub had sent it to me to confirm open my wallet, but I haven't seen my BTC so far.

Here's the transaction address: https://live.blockcypher.com/btc/tx/6d5c53c01e20904e53b10ba0d9b24d7f99d3abbcb4d4bb3bae8a23b98919d498

Does anyone know what could be wrong? Waiting 8 hours so far...

[1715558403]

1715558403

[1715558403]

1715558403

[1715558403]

1715558403

[1715558403]

1715558403

[AdolfinWolf]

Hey guys, would you please help me?

I transfered BTC0.0059 to my wallet on GateHub. That's where I got the BTC wallet address:



Anyway, after doing it, I realized that I had 19.9897 XRP in my wallet. I made a simple research and I concluded that GateHub had sent it to me to confirm open my wallet, but I haven't seen my BTC so far.

Here's the transaction address: https://live.blockcypher.com/btc/tx/6d5c53c01e20904e53b10ba0d9b24d7f99d3abbcb4d4bb3bae8a23b98919d498

Does anyone know what could be wrong? Waiting 8 hours so far...

It doesn't seem that there's anything wrong.

The adress in the screenshot is the exact same adress as the bitcoin got sent through. I assume that gatehub is an exchange/webwallet?

You might want to contact their support, as i believe it is an error on their side, not the bitcoin protocol.

https://blockchain.info/tx/6d5c53c01e20904e53b10ba0d9b24d7f99d3abbcb4d4bb3bae8a23b98919d498

The transaction already has over 45 confirmations, so it definitely went through.

[Matheus26]

It doesn't seem that there's anything wrong.

The adress in the screenshot is the exact same adress as the bitcoin got sent through. I assume that gatehub is an exchange/webwallet?

You might want to contact their support, as i believe it is an error on their side, not the bitcoin protocol.

https://blockchain.info/tx/6d5c53c01e20904e53b10ba0d9b24d7f99d3abbcb4d4bb3bae8a23b98919d498

The transaction already has over 45 confirmations, so it definitely went through.

Thanks for your support. I requested their help.