Hi!
I have frozen my account with mistake. I request you to activate my account again. Thank you
Ticket number#580589,
We can't help you with the actual inquiry. That is up to poloniex.
What you did was pretty bad, because i don't think you can unfreeze your account without the support's help in this case. I could be wrong, but if you do require the support's help then you are pretty much screwed. Poloniex has a longstanding history of basically ignoring their customers support request, sometimes taking months to even answer, let alone solve a simple request to verify their account, lift their limits, etc.
You could be looking at a similar timeframe for your mistake.
I would
strongly recommend you moving to a different exchange, binance/bitfinex/LBC/whichever you prefer personally. Poloniex is cancer.