blockchain.info send shared stole my btc? (Piuk)

[necomon]

Hello everyone!  6 days ago, I used send shared from blockchain.info and proceeded to send my btc to the generated address from blockchain.info.  An hour after I sent my btc to that address, those btc were sent to another address and I still have not received my btc.  I am getting a little frustrated since I can now see there haven't been any posts on blockchain.info's facebook page since March 29 (no response to people's problems posted there.)  I see Piuk finally logged in to here today after staying away since the 14th of this month so I figured I'd see if I can get a response here since my support ticket (#8060) on https://blockchain.zendesk.com has been waiting to be assigned to a support agent for 5 days now.

I just want my 1.999 btc back, even though it may not be a lot of money to some people, it is a lot for me.

[🏰 TradeFortress 🏰]

Is anyone else having similar issues?

[jarhed]

Shared send to Bitpay didn't work for me.

[necomon]

How much did you send and when did you send it?

[bapakece]

OMG!! same issue

I sent 0.6 btc 2 weeks ago Ive been trying to contact piuk ever since. no response

[necomon]

I was just looking through piuk's previous posts on here and apparently someone had the same problem on May 24th and piuk took care of the problem. 

[jarhed]

How much did you send and when did you send it?

Sent last week for an amount more than the suggested price. Eg, price was $15, I sent $20.

All and all, I made a second payment for the exact figure via Blockchain.info 'quick send' with no issue. Order confirmed, I was then sent back to merchant site to complete invoice.

[necomon]

You didn't use the shared send though?

I went to this page (https://blockchain.info/wallet/send-shared) and it said it would take usually less than 10 seconds to send for amounts under 10 bitcoins.  I sent my btc to the address that page generated and watched the transaction get confirmations and after 6, it immediately sent the btc to another address but never sent my btc back to me.

[jarhed]

My initial payment to Bitpay as 'Shared Send' failed. (I'm yet to track where it went...meh)

My second payment to Bitpay as 'Quick Send' was successful.

Cost me about 0.20 to find that out.

[dartharthas]

Having the same issue since a couple days and now I have 5 BTC stuck in there. I'm still waiting on a reply from piuk or their customer service. I would advise others not to attempt using blockchain.info's Shared Send service.

[b!z]

Having the same issue since a couple days and now I have 5 BTC stuck in there. I'm still waiting on a reply from piuk or their customer service. I would advise others not to attempt using blockchain.info's Shared Send service.

It provavly would be better to start a new thread, this one is quite old. I've had some problems with blockchain 2fa emails, i think their system is glitching up. I also heard some people had trouble with google auth, and sharedsend too.