Help!!!!! ELECTRUM Bitcoins not showing in Transaction history LOST??????

[Kris89]

Hi,

I think I lost my coins as they have not shown up in my transaction history neither is the receiving address. The coins were bought in April 2015 and on the same night I did an update on electrum, this could have been stupidly done during the transaction made on 2015-04-25 either using Versions

Electrum 2.0.4  133  Friday, April 17, 2015  approved
Electrum 1.9.8  167  Thursday, February 5, 2015  approved

https://blockchain.info/address/1CJWJxj9ojCgSmZVh4FfT12RxfMxvM9Bqh

I seen the amount flicker in the corner of the screen then disappear :/ I have my password and seed phrase. I have also tried numerous things like exporting the private keys and sweeping the wallet but no joy but then again I'm not sure I'm doing it properly

Has anybody out there had any similar issues?  Or could steer me in the right direction to at least so I know if these coins can still be retrieved or are they lost forever?


The coins are in the block chain and my broker says they are still under my control if I can find a way of accessing them, so he pointed me here.

To make matters worse my old laptop has been restored  

If anybody can guide me through what went wrong, I'll gladly make a btc donation !

K.

[Btcspot]

 Hi kris ,you can open google browser
Go to wallet.btc.com, Sign up for account then open wallet go to the settings then import. You can select options then paste your private key and move your coins.
I hope these help you. If you could tip me reward of .2 or .4  i would be greatful. Reply if you need help.

[CyberKuro]

Your transaction on April 25th, 2015. After 2 years 7 months ago, you still have electrum seed?
If you mentioned address 1CJWJxj9ojCgSmZVh4FfT12RxfMxvM9Bqh which has received BTC0.22414000 on that day, then it should be there.
Which wallet did you use to receive it?
1. Electrum 2.0.4  133  Friday, April 17, 2015  approved ??
2. Electrum 1.9.8  167  Thursday, February 5, 2015  approved ??

Since your laptop has been re-installed, then I assume you are using electrum 3.0.3 right now?
It should be easily recovered, I'm not sure why it can't be done, maybe there is a wrong step.
As you have the seed and password try to;
1. open electrum
2. file > new/restore
3. name of the wallet
4. standard wallet
5. I already have a seed
6. fill the seed
7. next, follow the final steps