What happened:: I sent 12.441 ETH (over $20,000) to GhostSwap on May 24, 2026 for a swap. The exchange was never completed. The website advertises "NO KYC" but after I sent the funds, they demanded full KYC verification, which I completed on June 25 through SumSub, and I also provided documents proving the source of funds. Since then, they have been giving vague responses — "no updates," "we're checking," "it may take weeks or months." On July 4 they publicly promised to prioritize my case. Since July 8 they went silent, then on July 11 they apologized publicly and promised again to resolve it, but still no timeline or actual progress. My funds have been frozen for over 7 weeks with no explanation or legal basis.
Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3758969Reference Link: https://bitcointalk.org/index.php?topic=5587469.0Amount Scammed: 12.441 ETH (approx $20,000+)
Payment Method: Ethereum (ETH)
Proof of Payment: Transaction hash: 0xc22d4d100c5589179ee7c0808dea02cf034a9b5c92433eb1f2c4d0c7f27a71fe
Blockchain:
https://etherscan.io/tx/0xc22d4d100c5589179ee7c0808dea02cf034a9b5c92433eb1f2c4d0c7f27a71fePM/Chat Logs: Full Telegram conversation with GhostSwap support, including their admission that HitBTC is not holding the funds, their promises to prioritize, and their public apology on July 11. Available upon request.
Additional Notes: GhostSwap advertises as "NO KYC" on their website but demands KYC after receiving funds. Their Terms claim they are "non-custodial" but they have held my funds for over 7 weeks. Blockchain shows funds were forwarded to a HitBTC address. GhostSwap denies HitBTC is holding them but refuses to explain who is. I have posted public complaints on Trustpilot, Bits.media, and KYCnot.me. Multiple forum members have confirmed this is a pattern with GhostSwap. I am ready to provide any additional evidence.