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Author Topic: Received incomplete transaction  (Read 51 times)
bitfounderfather
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December 19, 2017, 02:52:57 PM
 #1

Hi,

I made a transaction (https://blockchain.info/tx/bd1e9fab38ee1ee23dced1b6b23a0ac732f856a693a2662cdd32bb4e88d2e863) a couple of months ago 0.00482113BTC.

https://imgsafe.org/image/9281a83147

It generates two outputs, but for some reason, I ended receiving one of them (0.00282113 BTC), the other one (0.002) just "get lost". I have weeks reading about how bitcoin transactions works and haven't found an answer for this. In my balance I only see this:

https://imgsafe.org/image/928307d96a

Transaction: bd1e9fab38ee1ee23dced1b6b23a0ac732f856a693a2662cdd32bb4e88d2e863

It was sent from an Electrum multi sign wallet to a Ledger Nano Bitcoin (Segwit) wallet.

Can anyone help?

Thanks,
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kahc
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December 19, 2017, 03:03:43 PM
 #2

Because the 0.002BTC is the 2FA fee, TrustedCoin charges a small fee to co-sign transactions.

https://api.trustedcoin.com/#/electrum-help
bitfounderfather
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December 19, 2017, 04:55:14 PM
 #3

Thanks a lot!

So, as I understand, I have paid 0.002BTC for 20 transactions. The need time I sign a transaction from my multi sign Electrum wallet, I will just pay 0.0001 BTC/tx, right?
Aura
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December 19, 2017, 05:52:30 PM
 #4

Thanks a lot!

So, as I understand, I have paid 0.002BTC for 20 transactions. The need time I sign a transaction from my multi sign Electrum wallet, I will just pay 0.0001 BTC/tx, right?
That's a bad idea if you want you'rre transaction to be picked up by miners. The average fee at the moment ia very high so if you would send a fee of 0.0001 BTC your transaction would stay in the mempool till they release it, because miners can profit more from users that send higher fees.

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Qartersa
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December 19, 2017, 06:13:46 PM
 #5

I have encountered this too. What I did is to send an email to the miner and the bank concerned. Surprisingly they have a very expeditious manner of replying to queries like this. You might just want to try the same and see for yourself if the issue you have on hand is reparable. Do not be too worried about it though, because they settle matters right before you know it! As to my case, I have retrieved what I own based on my data. Just be sure to have a concrete copy on your end so you know what to expect when those are asked of you.
Emoclaw
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December 19, 2017, 06:19:45 PM
 #6

Thanks a lot!

So, as I understand, I have paid 0.002BTC for 20 transactions. The need time I sign a transaction from my multi sign Electrum wallet, I will just pay 0.0001 BTC/tx, right?
Unfortunately, you will have to use a fee that is in accordance with the current average fee or slightly higher if you want your transaction to be confirmed within a reasonable time frame.
This means that sending a 0.0001 BTC for a transaction right now means that the transaction will never confirm and will stay in the mempool until it is dropped.

You can use this website to determine what fees to use for your transactions: https://bitcoinfees.earn.com/
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December 19, 2017, 10:30:11 PM
 #7

So, as I understand, I have paid 0.002BTC for 20 transactions. The need time I sign a transaction from my multi sign Electrum wallet, I will just pay 0.0001 BTC/tx, right?
No.

You have prepaid the 2FA fee for TrustedCoin's service... This is an EXTRA fee that you have to pay for Electrum 2FA service on top of the normal transaction fees.

So, because you prepaid, your next 19 transactions will not require a 2FA fee, as you have 2FA "credits" (click the little blue shield in the bottom right corner).

However, ALL Bitcoin transactions still require transaction fees.

bitfounderfather
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December 20, 2017, 10:57:33 AM
 #8

Thanks everybody!
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