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Author Topic: changelly problems and practices when dealing with BTC  (Read 166 times)
73blazer (OP)
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December 19, 2017, 06:58:32 PM
Last edit: December 19, 2017, 07:18:12 PM by 73blazer
 #1

I've used changelly before and didn't have an issue, I used it last night to transfer from BCH to BTC and it took my BCH, gave me a txid for the BTC but that tx is unconfirmed over 12hrs later. It's not low fee either, it's got .002btc/kb fee.  Looking at it, the single input to the sending address is also unconfirmed and many of the 300 inputs to that address are unconfirmed, basically the sending address doesn't have confirmed btc to send you.
So they are sending you BTC THEY DON"T HAVE!

Is anyone else having issues with changelly, and I wrong to be shocked about seeing that they are sending me coins from unconfirmed balance places?!?!?!?
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73blazer (OP)
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December 20, 2017, 04:47:03 PM
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After a day and a half finally my transaction was picked up and has a confirmation. Their support is hilarious, "we're overloaded so we can't respond to you" and they proceed to listed reasons like recent weeks explosion in btc activity etc etc etc..no, the reason is, you were not prepared and are too greedy to stop taking peoples new fees/coins and not issuing out the ones your supposed to.
Well, then you should stop taking new transactions for BTC then if your system can't handle it! And certainly don't tell people it's gonna be 30m when the initiate a new transaction.
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December 20, 2017, 04:48:36 PM
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Ye that's weird never had any problems with them before but great that you got your $$
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December 20, 2017, 04:59:46 PM
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before the bitcoin was hit >15k USD ATH . changelly transaction were doing fine it is until recently when the bitcoin transaction was overload, the changelly tx/rx transaction affected, so the main problem is in the bitcoin network not on changelly exchange service.
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December 20, 2017, 05:02:02 PM
 #5

What you expect a business to not take your business? I would think that they would get their service up to par before doing so but at the same time your not gonna turn away a huge influx of people simply because you don't have staff. I am sure they are on top of it now and things should cool down in a week or two when this new year hype is gone.

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December 20, 2017, 05:09:26 PM
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Luck you got it, look at my BTC-ETH transaction

https://changelly.com/transaction/3a93c432eb54

Waiting for almost 7 days. Haven't received yet Embarrassed
73blazer (OP)
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December 20, 2017, 05:11:48 PM
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before the bitcoin was hit >15k USD ATH . changelly transaction were doing fine it is until recently when the bitcoin transaction was overload, the changelly tx/rx transaction affected, so the main problem is in the bitcoin network not on changelly exchange service.

I respectfully disagree. The BTC network is a bit slow but that is a known factor and NOT the cause here.

THe cause here is the changelly system is issuing coins, THEY DON"T (yet) HAVE. They should be waiting for any incoming BTC to be confirmed before spending it, period.
Mine was literally 16 transaction deep before I found confirmed coins, all those had to be confirmed before it got to mine. In the mean time, double-spends are of course possible so it's just a bad method to use when you chain up 16 deep pending transactions, no wallet software will let you do that, most won't even let you do it 1 level deep until there's at least 1 confirmation on the incoming coins your trying to spend. That is FAULTY SOFTWARE.
Perhaps it worked great when there was far less transaction in the bTC network, but, come on, scale your crap so it functions, and by all means, don't give people the false impression they'll have their BTC "in 30m" as their estimator said when I initiated the transaction, and STILL says it now, when they are running 1-2-3 I've even hear of 5 days behind. If they had any reputible practice happening, they'd have stopped taking any new BTC (at least outgoing) transction until they clear they're backlog. RIght now they are in a tizzy, many of their real transaction are falling off the back waiting 5 days, miners won't pick those, they have to wait till nodes stop relaying them and re-issue them, a complete mess. I'd surmise changelly is responsible for a good percentage of the perpetual 200k mempool transactions.
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