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Author Topic: [ANN]BitQuick.co- Fastest method on the market of converting FIAT <--> BTC!!  (Read 42219 times)
megazoid
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January 26, 2017, 06:20:04 PM
 #201

I am Not impressed with the Quality of the Customer Service as it is non-existent from my experience.
And yes I used orders@bitquick.co for the attempted contact.

Previous poster stated that his email to Bitquick Customer Service was answered in 1 hour.

I sent an email with several questions 2 days ago that has never been answered. IMO they trashed the email.

I ask how the request for ID was implemented and how is it triggered. (Does one upload or email a scanned copy of DL or is a camera required?) This is not explained on the web pages. I want to know how it works before I send money as I do not have a web cam. I have no problem providing an ID.

I do not like the fact that after the seller has your funds, Bitquick then for some unknown reason decides to ask for ID. This ID check should be upfront before one send his money, because if Bitquik decides to reject ones ID, then if that person does not have what is required to provide the ID (like having a web cam) then Bitquick is going to profit highly by keeping your coins which is an illegal criminal act.

I also ask:
On your web site where you have Banks and Credit Unions listed that provide the Co-op shared network services. There are quotes under each type of bank that states different amounts of Bitcoin value for a particular Bank.

I do not understand the relevance as on the previous screen I can already see how much Bitcoin my money will buy.

Could you explain the relevance?

Honest concise answers are all anyone could ask for but I got nada.

Why does anyone attempt to get answers to their questions multiply times when one attempt should be all that is required from any Honest upstanding Business.

It boils down to very bad Customer Relations and without the customers you are out of business. Some people just do not understand the concept. All aspects of a businesses policies should be published for all to see before they decide to do business with any company. It is called full disclosure.

Looks like they do not want the 2% Commission they could make from my Bitcoin buys.
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megazoid
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February 03, 2017, 05:49:11 PM
 #202

Follow up of my previous posting.

I emailed Bitquick about their ID policies. I just want to know how it works so I can be prepared.
6 days later they answered that they would ask for an ID after I had made a purchase.
This is after the seller has you deposit. A smart business would ask for an ID when placing a hold.
This procedure allows Bit quick to state your ID as Invalid and allows Bitquick to keep your funds.

Yesterday (02/02/2017) I attempted a small buy transaction thru Bitquick.
I found that I could only purchase .250194 Bitcoin no matter what amount I put in, as I tried 5 times to purchase amounts up to .2650
bitcoin. Bitcoin provided a name and a Bank Account for the same seller every time. I finally decide to accept the amount they were allowing me to purchase. I drove to a Local Credit Union and the teller said the account of the seller was invalid. I had to drive 30 miles round trip to the Credit Union so I am out on the gas with nothing to show for my efforts.

I wrote Bitquick about the invalid account number and also ask about why I was limited to .250194 Bitcoin.
A Chad answered back that same evening apologizing but did not provide an answer to my question about the limited purchase ability.

I sent another email the same evening asking about the low limits with no answer as of this writing.

This type of information should be listed on the web site so customers would be informed before they do business with Bitquick.

I see this refusal to answer direct questions as a lack of professional courtesy.

I will not be able to recommend Bitquick until I have several successful transactions.
At this time I do not trust them.
Yovas
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February 09, 2017, 08:29:28 AM
 #203

Hello.

I bought $400 worth of BTC form BitQuick.co and have not received my coins for 2 days already.
First of all, I made a mistake and paid via Well Fargo Sure pay instead of doing a cash deposit. I understand my part of mistake but look what they did. First they told me that since I have not done a cash deposit, I will have to wait until the seller confirms that the fund are cleared on their end. So, I replied to them and said that Wells Fargo Sure Pay is pretty much instant and they should have their money already sitting in their Wells Fargo account. Now, they told me that I need to upload a picture of myself holding my ID and a paper reading "For BitQuick.co Bticoins. No refunds. I did this of course. After this, they never got back to me so I ended up sending them several emails asking for my BTC. Guess what. I have not anything from them so far. What I did is that I called the company that owns BitQuick and asked for help. The guys was very nice and said that he can take my email address and "text or call", in his words, to the BitQuick support folks to help me out. But look at that. I didn't receive any emails of any sort from BitQuick.
I'm just sitting here waiting for my BTC which doesn't seem like is coming to my BTC wallet anytime soon.
This is ridiculous and extremely unprofessional behavior.
I just sent them another email telling that I will call my bank and will file a dispute if they don't release my BTC by the end of today.

This is just absurd.
statdude
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June 15, 2017, 08:49:58 PM
 #204

Ive made a couple sales on here and have been happy
I just want to confirm it's safe to sell coins on here and not illegal or anything? ethics first!



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ETHERPARTY














Bit_SCAMMED
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June 16, 2017, 11:01:30 PM
 #205

My, my, my, glad I found this thread.

I trusted them and used them for the first time today, and they are scamming me.  It's literally taking place right now and started a little while ago when I requested cancellation of an unpaid order after four hours and return of my Bitcoin.  I'm an unemployed and disabled person and do not need this kind of thing they have done and are doing.  Here are the details:

https://bitcointalk.org/index.php?topic=1970371.0

Bit_SCAMMED
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June 16, 2017, 11:34:57 PM
 #206

Happy now, BitQuick?

http://www.ripoffreport.com/reports/bitquickco/internet/bitquickco-scam-ripoff-i-trusted-bitquickco-with-my-bitcoin-and-now-they-wont-give-1379578

I already also sent them an email stating I intend to consult an attorney for the purpose of suing them next week.  Are they really so stupid as to treat people this way?  Apparently yes...
Bit_SCAMMED
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June 17, 2017, 05:15:47 AM
 #207

Well at least the Bitcoin has been returned now, minus the network fee getting it there to begin with, but this was an extremely stressful and unpleasant affair having to address it like this here and elsewhere and with all the unresponded to email that I sent.

If the price holds till sometime tomorrow morning or so then it seems my sell limit at my current exchange may be enough to enable me to sell it all that way instead.  I also wonder if I would have simply fared better trying LocalBitcoins.com yesterday instead which I've also never used before to get it done already before any possible price drop.
BayAreaCoins
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June 19, 2017, 09:07:13 PM
 #208

Well at least the Bitcoin has been returned now, minus the network fee getting it there to begin with, but this was an extremely stressful and unpleasant affair having to address it like this here and elsewhere and with all the unresponded to email that I sent.

If the price holds till sometime tomorrow morning or so then it seems my sell limit at my current exchange may be enough to enable me to sell it all that way instead.  I also wonder if I would have simply fared better trying LocalBitcoins.com yesterday instead which I've also never used before to get it done already before any possible price drop.

It was the weekend by the time you did your shit at 5pm Mountain time on Friday... they got you settled out the following Monday.

Don't be such a fuckface... shit takes time (this is easier said than done IK.)

I use to use LocalBitcoins wayyyyyyyyy more than Bitquick (https://localbitcoins.com/accounts/profile/BAYAREACOINS/?ch=7mke)... I actually haven't used Bitquick since like 2014.

I believe they have changed hands and shit since then.

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