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Author Topic: BITTREX - no email notification from mailer@bittrex.com for login  (Read 91 times)
melihozcn (OP)
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December 21, 2017, 09:25:11 AM
Last edit: December 21, 2017, 08:28:38 PM by melihozcn
 #1

I cannot get e-mail from bittrex.
anyone ever had the same problem with me?

i accidentally marked mailer@bittrex.com as spam and then i didnt receive any mail from bittrex anymore..

sent them ticket for support already
but they answer not helped my problem

i even cleared all my mail blocked list and add mailer@bittrex.com to my contact already

but that not work

anyone know how to fix this one?
thanks anyway

Bittrex Support Ticket No:Your request 816871


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timerland
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December 21, 2017, 09:29:32 AM
 #2

I cannot get e-mail from bittrex.
anyone ever had the same problem with me?

i accidentally marked mailer@bittrex.com as spam and then i didnt receive any mail from bittrex anymore..

sent them ticket for support already
but they answer not helped my problem

i even cleared all my mail blocked list and add mailer@bittrex.com to my contact already

but that not work

anyone know how to fix this one?
thanks anyway

Bittrex Support Ticket No:Your request 816871
You marking an email as spam only makes it unseeable from your perspective. It doesn't affect the sender's ability to send emails to you. So it's definitely something wrong with bittrex here, if it was indeed marked as spam then you should still see it in your spam folder.

Contact their support (although i doubt they will respond quickly), sometimes there is a delay in the email being sent so do wait some time to see if it works again. Perhaps their mail server is busy or flooded with requests.

If they don't fix it, then they're essentially locking you out of your account - and that's not good. Undecided

Smiley
melihozcn (OP)
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December 21, 2017, 09:32:58 AM
 #3

I checked my spam folders. I tried whitelist,e-mail forward to gmail...etc but still same issue. Also my account still active. I opened ticket. I've been waiting 3 days.
crypto4ever1993
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December 22, 2017, 12:08:20 AM
 #4

I am also having the same issue. I accidentally spammed the bittrex email and not I don't get that email from them anymore. I tried removing the spam and also adding to safe list but I still wont get email. Let me know if you figure out a way to get the emails
melihozcn (OP)
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December 22, 2017, 02:12:51 AM
 #5

try open support ticket
Jaykyt
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January 18, 2018, 04:37:17 AM
 #6

Having same problem here...has your issue been solve?
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June 25, 2018, 07:06:48 PM
 #7

try open support ticket
thnaks ya man Smiley

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