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Author Topic: Mail from support@bitmain-alliance.com  (Read 29 times)
Dieterm5
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December 21, 2017, 05:10:33 PM
 #1

Hello

I got a mail from support@bitmain-alliance.com (see link)
http://prntscr.com/hqmhig

Can I trust this mail? Or is it just a scam?

Thank you for replies  Wink

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lucianus_luciferus
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December 21, 2017, 05:31:29 PM
 #2

looks like a scam
usually support emails are sent from support@bitmainhelp.zendesk.com

BitMaxz
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December 21, 2017, 05:43:10 PM
 #3

Beware some details about your order better to contact the support of bitmain if where you order your miner..
You can use their support here https://support.bitmain.com/hc/en-us/requests/new
And wait for their responds to clarify if they are connected or not..
There are lots of scammer now a days because its nearly christmas..

Dieterm5
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December 21, 2017, 08:06:35 PM
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Beware some details about your order better to contact the support of bitmain if where you order your miner..
You can use their support here https://support.bitmain.com/hc/en-us/requests/new
And wait for their responds to clarify if they are connected or not..
There are lots of scammer now a days because its nearly christmas..

but how did they got my mail address? I never ordered something from bitmain-alliance?  Huh
Potato Chips
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December 21, 2017, 10:23:00 PM
 #5

but how did they got my mail address? I never ordered something from bitmain-alliance?  Huh

It doesn't matter even if you ordered on their site or not, as long as they've got your email address they will send whatever they want, of course with the sole purpose of scamming.

Unfortunately it'll be hard determine the exact reason on why they got a hold of your email but I can think of some possibilities such as:

  • Mass buying illegally
  • Getting from a site where some emails are publicly displayed e.g. facebook, forums, whois etc.
  • Database leak
  • Or just randomly sent

Essentially, you should be fine as long as you ignore any unfamiliar emails but it wouldn't hurt to do some kind of precautionary measures such as to stop entering your email publicly as much as possible tho most sites today has an option where you can hide it. Second, Dont use any easy to guess email addresses. Lastly, setting a separate email for personal use, work use etc..as it actually depends on what you do. As for me I use 4: a). Personal b). Crypto Services (NO ICO) c). For 50-50 trust sites - it means I'm expecting to be spammed and if I had to display an email publicly, I use this d). My Spare one

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