Bittrex holding funds for over 50 days now - no support - scam?

[bobbie21]

Hi,

I'm experiencing major issues to withdraw funds from Bittrex.

There is a support ticket for enhanced verification and enabling my account. I have provided all required documents and it has been over 50 days now trying to get this issue solved.

All I got from their support are automated messages, and (2 days ago) a support agent who did clearly not pay adequate attention to my ticket, did not solve the issue and marked my ticket as solved. It took 50 days to get the ticket assigned to a support agent, and because of it being marked as solved, it is now not assigned anymore.

I know people are experiencing these issues with Bittrex verification and disabled accounts, but 50 days....come on. Are more people having this much problems with Bittrex? It sure feels like I am being scammed.

Does anybody know if there is another way to contact support outside of the Zendesk?
Or, if Bittrex reads this thread- Solve this ffs. It has been long enough now.

[cryptoblue]

In recent times, we have seen a lot of complains about bittrex. This exchange site is gradually turning into a scam site. I think It has lost its credibility.

[dzelenyanskiy]

I have almost two days of money can not enter the purse of the Bittrex exchange, being in pending. Maybe it's not in the stock exchange, but in the network, but I already doubt about this exchange

[kriptoman171]

Try to check the mail, there will be a letter confirming the transaction. This is for safety.

[smartsan]

This kind of the actions are commonly found on few exchange due to the huge network traffic and network difficult.hope soon it will be resolved..

[kriptoman171]

I just made a special transaction, within 1 minute, the crypto Ionians entered the wallet. Do not panic, but understand how to work with the exchange.

[Samolet]

Bitrex is a serious exchange. I do not think that fraud can flourish within it. I and my friends did not have any problems with the confirmation of person, the issue was solved within a week. If you have such big difficulties with verification, you can use "friend's recommendation" ... Let your friend contact the user's slack chat with a request to solve your problem.

[PranDoW]

For me verification took about 12 days. Support team said to me that they will increase amoun of support workers. Try to send new request

[tatnM]

passed verification from 0. I can say that bittrex verification was done much faster than on other exchanges and without unnecessary questions, although many exchanges request the same information, but Bittrex most quickly confirmed!

[cryptogeek101]

It's quite unfortunate and very painful you facing this dishearting kind of situation. Bittrex has in recent times been having some ugly support issues. Even a friend of mine whose funds are trap in Bittrex has tried severally to withdraw but to no avail. Continue to write to them maybe they will respond one day. I am very sorry about this negative development.

[cengsuwuei]

i think bittrex not scam
if you can't withdraw in bittrex you need verification
you only send document is clean and not edit

[maeusi]

There may be several reasons, why bittrex is holding funds.
1. Verification problem (maybe wrong ID data)
2. Bittrex also holds funds, if there are suspected illegal activities.
3. Your resident is not supported by Bittrex.
In any case it is not ok , when support doesn't answer so a long time , so that I would also post on scam accusations, if they are holding funds without comprehensible reason.

[Swinging Phallus]

I've gotten no problems with Bittrex thus far, though I see many complaints of its platform. In most scenarios it has to do with ID verification and where you are located. Make sure you send a valid ID that is not expired in high resolution and put in a support ticket if all else fails. It may take a while for them to respond but your money isn't lost yet, they should get to you.

[sandy14350]

i dont think bittrex is  a scam site instead its one of the best exchanges in the world with class edging technology but the problem is with more and more entering into crypto world these sites have been under severe pressure... or else bittrex provided the best service out.... please give them time... they would solve each and every problem

[ragavancoin]

You have to give proper information with proof how the bittrex was scam you because of I was using bittrex more than 1 year with any issue, otherwise wait for bittrex reply about you issue.

[Kumic]

Bittrex is battling with the huge demand for new accounts and all other processes in their network.
Crypto gained in value las couple of weeks and these are hiccups.
Bittrex is not the only one with problems. But yes it is nerve wrecking.

[Gusk]

problems with the withdrawal of only those who have not verified account or verified documents were not in Latin therefore, and so Bittrex is a reliable exchange

[BitcoinGirl.Club]

I have had no problems with bittrex but 50 days of waiting is too much I hope the next time you have a chat with their support staff this should be resolved. A quick glance at their thread things do look so good seems people have more problems than i thought https://bitcointalk.org/index.php?topic=463202.0 Bittrex  OPs id https://bitcointalk.org/index.php?action=trust;u=96390 Trade with extreme caution!

[Vasilkoff]

Hi,

I'm experiencing major issues to withdraw funds from Bittrex.

There is a support ticket for enhanced verification and enabling my account. I have provided all required documents and it has been over 50 days now trying to get this issue solved.

All I got from their support are automated messages, and (2 days ago) a support agent who did clearly not pay adequate attention to my ticket, did not solve the issue and marked my ticket as solved. It took 50 days to get the ticket assigned to a support agent, and because of it being marked as solved, it is now not assigned anymore.

I know people are experiencing these issues with Bittrex verification and disabled accounts, but 50 days....come on. Are more people having this much problems with Bittrex? It sure feels like I am being scammed.

Does anybody know if there is another way to contact support outside of the Zendesk?
Or, if Bittrex reads this thread- Solve this ffs. It has been long enough now.

It is almost a week passed... Interesting to know if there is any update from the topic starter. Did you resolve your issue?

[straimrpl777]

All transactions with the Bitrex exchange are instantaneous. I do not know why others have problems. I've been completely verified.