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Author Topic: tried to sign up for coinbase for buying bitcoin and then closed my account.  (Read 113 times)
legend018 (OP)
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December 25, 2017, 12:46:09 AM
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I'm so fed up. This isn't right. I know there is a lot going on. But I signed up, finally got what looked like approved for my identification and then later signed up for gdax and all of a sudden buys became disabled on coinbase. I never even used it.  So I open a ticket and it's been almost 2 weeks. I've updated the ticket many times within the ticket system too. Nothing!  I mean that is how you treat a new customer.  I mean seriously. This isn't worth it.to me. I'll find a way to continue being involved in cryptopcurrency without them. The sucky part is I really wanted to use gdax but I guess that isn't happening. I got so fed, I completely closed down my account today at coinbase. I don't need them, this is crazy.
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TimtheYoutuber
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December 25, 2017, 01:06:03 AM
 #2

What country do you live in? And are you 18 or older?

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December 25, 2017, 01:07:20 AM
 #3

I wouldn't be quick to be angry about them, they've got a massive amount of people joining Coinbase right now and they're not able to sustain the amount of people that they're getting right now -- not surprising in the least. I would guess that your identify verification didn't go through fully and they noticed something weird, making them shutdown your account.

Open up a ticket with them, complaining on here is going to do nothing for you.




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legend018 (OP)
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December 25, 2017, 01:27:34 AM
 #4

I'm from United states. I did open a ticket and even updated my own ticket with screen shots and provided as much info as possible. I actually got my identification accepted and approved. You can see that on the site with the attempts to upload identification and I got green checks and it states it was successful. I thought I put in my original post that I opened a ticket. This all started when I tried to open an account with gdax. All of a sudden the buys on coinbase got disabled. I opened a ticket 2 weeks ago.I'm way over 18.
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December 25, 2017, 01:36:59 AM
 #5

I'm from United states. I did open a ticket and even updated my own ticket with screen shots and provided as much info as possible. I actually got my identification accepted and approved. You can see that on the site with the attempts to upload identification and I got green checks and it states it was successful. I thought I put in my original post that I opened a ticket. This all started when I tried to open an account with gdax. All of a sudden the buys on coinbase got disabled. I opened a ticket 2 weeks ago.I'm way over 18.

Something isn't adding up. If you open a Coinbase account you have a GDAX account. You don't open them separately.
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December 25, 2017, 01:43:49 AM
 #6

Gdax still wanted identification and they also ask for the pic of yourself after the front and back of id pic where coinbase initially only asks for back and front of id
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December 25, 2017, 01:52:02 AM
 #7

As infuriating as coinbase is, they're processing a lot right now as bitcoin is becoming mainstream.

Try other exchanges like kraken or gemini.
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December 25, 2017, 05:14:13 AM
 #8

I'm so fed up. This isn't right. I know there is a lot going on. But I signed up, finally got what looked like approved for my identification and then later signed up for gdax and all of a sudden buys became disabled on coinbase. I never even used it.  So I open a ticket and it's been almost 2 weeks. I've updated the ticket many times within the ticket system too. Nothing!  I mean that is how you treat a new customer.  I mean seriously. This isn't worth it.to me. I'll find a way to continue being involved in cryptopcurrency without them. The sucky part is I really wanted to use gdax but I guess that isn't happening. I got so fed, I completely closed down my account today at coinbase. I don't need them, this is crazy.

I think you need to be patient for a while because the new customer is not just you and I am sure that coinbase will reply your ticket. and if you are not satisfied with their service, then you can use localbitcoin to buy bitcoin. I am sure that in localbitcoin you can found many good sellers that will help you and the best is you can find sellers that might be near in your house so you can visit him and talk about many things and this will reduce the chance for you to getting scam.

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