Bittrex Deposit Missing Cases

[xraiseallin]

https://www.reddit.com/r/Bitcoin/comments/7m16f0/bittrex_deposit_missing_cases/
https://redd.it/7kf4b8
https://redd.it/7m16f0
https://redd.it/7m17ac

Lately, many Bittrex customers having their deposit missing from their wallet. Inside the subreddit /r/Bittrex, there is this post with the title "Missing BTC Deposit". Most of the cases having similarities. The transaction took a long time (above 4 days). At first, it was showing as 0/2 confirmations, and when the tx-id starting to get confirmations, the deposit was gone from the "Pending Deposits" and then is shown inside the "Deposit History", but the amount of deposit was not credited to the wallet aka gone/missing.

From Reddit postings and comments, I calculated there are more than 15 people affected by this latest Bittrex's Deposit Missing Bug. Most of them contacted the Zendesk Support and issued ticket, but they only get an auto-reply answer from Bittrex.

If your deposit is missing in Bittrex please help upvote this post so we can get more exposure and hopefully Official Representative from Bittrex can give an explanation to what happening with our missing deposits.

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[Rihab Farhat]

I have exactly the same problem like you.
My transaction is confirmed i see th money on deposit history
But my account not credited.

+20 days with no response from the support
ticket #745193

[Isaac_]

Hi!

I have exactly the same problem!

Ticket number: 867616

[Venom_pp]

i need helps! bittrex get 5 my transactions from BTC and wrote this in "deposit history" but my balance is 0. Support not answered to me. Its incredible. Can you help me? Request #794483

Its transactions id:
TxId: 344303cceaef59c4ef9360cb673248a0ed67f1e69768be0ad7f1cff82b55f19c
TxId: fe84634ef57cb92d3ec61e39c2808a8b7d6ffc489f38343b18cd61ce207b84b8
TxId: e8935b186c8e53d108fa514df27ed2cd63334312680f88669f079cd251d9b1bf
TxId: 6a9460fa6d7f578473747a069c2fe0c07f150a2eae958517e5681dbc0b0861b5
TxId: 21eceb6ff9e7f55729b3afd5d1c3792df0d7741356a7b38af750f6085032fb24

[yozd]

Exactly same problem here!

Txid: 853e918893420b4f421bc670b8289a8ec406ee307f81803e35d1f55259a475b2

It says "spend". That part worries me a bit...

[jikin]

I also experienced the same thing I made deposit 1.557btc on 19 dec and until now get confirm much from 100 confirmation. but until now too isn't added to my bittrex account.. here my tx hash https://blockchain.info/tx/8368e42ed34311617cd763a7ac20339528e66ae176ee8a122dd7f8a4e27c2001  here my bitcoin wallet on bittrex 1BTCN1npH1fwTXQgGhda6HRxyaqxCaR3Up

[xraiseallin]

I also experienced the same thing I made deposit 1.557btc on 19 dec and until now get confirm much from 100 confirmation. but until now too isn't added to my bittrex account.. here my tx hash https://blockchain.info/tx/8368e42ed34311617cd763a7ac20339528e66ae176ee8a122dd7f8a4e27c2001  here my bitcoin wallet on bittrex 1BTCN1npH1fwTXQgGhda6HRxyaqxCaR3Up

You should create Ticket Support, and then reply their first message regarding checking the FAQ.
And if it's any help, ask them again on Twitter with your ticket number.

So far I haven't heard anyone get their deposit back even tho they did the above steps,
but that's the only way that we can do.

Some people experience 20 days and counting without real support reply.

Again, let me emphasize this, NO ONE gets their deposit back YET.

[adroitful_one]

I have a question for everyone who has had their deposit disappear like this. Did you all have it under pending for exactly 3 days before it got moved over to the completed deposits? The reason I ask this is because the same thing happened to me and it was on pending for 3 days but didn't get confirmed in that time. Then, it moved over to the completed and got confirmed the next day but the coins never showed up. I think what's happening is the transactions used to fail and get sent back to your wallet after 3 days. However, it now takes 2 weeks for the transaction to fail and to get your coins back. Seems like they still have it coded into their site that the transaction should fail after 3 days. I think if they just went in and changed that 14 days, this problem would disappear. However, i'm not sure of an easy way to get all users their funds back. This is probably something that's going to need to be done manually. Knowing Bittrex, this probably won't get done either. Unless they decide to hire a whole team of people to help with it.

[xraiseallin]

I have a question for everyone who has had their deposit disappear like this. Did you all have it under pending for exactly 3 days before it got moved over to the completed deposits? The reason I ask this is because the same thing happened to me and it was on pending for 3 days but didn't get confirmed in that time. Then, it moved over to the completed and got confirmed the next day but the coins never showed up. I think what's happening is the transactions used to fail and get sent back to your wallet after 3 days. However, it now takes 2 weeks for the transaction to fail and to get your coins back. Seems like they still have it coded into their site that the transaction should fail after 3 days. I think if they just went in and changed that 14 days, this problem would disappear. However, i'm not sure of an easy way to get all users their funds back. This is probably something that's going to need to be done manually. Knowing Bittrex, this probably won't get done either. Unless they decide to hire a whole team of people to help with it.

yes 3 days

[joschio]

same problem.

Ticket number 852669
TxId: 9a9ce99f1d6f415f7dad3fe33dc747e4a7cacec846dbf329e812a31b3255e4c0

Support don't answer
Ticket request was made 23.12.2017 

[Rihab Farhat]

My problem solved today ..

my account credited thank you so much Bittrex

[jikin]

My problem solved today ..

my account credited thank you so much Bittrex

I am also the same, balance 1.55 btc I also have entered, maybe all the people whose deposit is pending already entered into the wallet bittrex

[Isaac_]

My missing deposit also got fixed.

[xraiseallin]

Mine still not yet fixed 

[jaded25]

My deposit still not showing in my bittrex wallet, although it is in deposit history. Logged case to support on 12.22.2017 (Case#837286).
Transaction ID: e9b1a99cb3ff42540d078d5d89eb39f99be2cc8cbfefb29254347227b9940136

[ysathya]

900416 ticket

Hey Guys.
I have sent my ripples to bittrex of 25th dec with proper address and tag.

It doesn't show the deposit until now.

[xraiseallin]

My deposit still not showing in my bittrex wallet, although it is in deposit history. Logged case to support on 12.22.2017 (Case#837286).
Transaction ID: e9b1a99cb3ff42540d078d5d89eb39f99be2cc8cbfefb29254347227b9940136

Any update on your case?
I haven't received mine either until today, my case number is 852440

[rodalves]

I have exactly the same problem. 

Do you guys, got any update on your cases? If yes, did Bittrex fix the issue automatically or manually? How long did you have to wait?

My deposit is still not showing up in my wallet, my case number is 973574

[leoandrade9]

I have exactly the same problem.

My deposit is still not showing up in my wallet, my case number is 1026893

[jaded25]

My deposit still not showing in my bittrex wallet, although it is in deposit history. Logged case to support on 12.22.2017 (Case#837286).
Transaction ID: e9b1a99cb3ff42540d078d5d89eb39f99be2cc8cbfefb29254347227b9940136

Any update on your case?
I haven't received mine either until today, my case number is 852440

nope. still waiting until now. T.T no reply from bittrex support. case#837286