Coinbase unresponsive almost week after guaranteed bank deposit

[utopiacoins]

I realize that with the rapid growth of Coinbase, there are challenges. However, it is frustrating as a customer to be kept in the dark. My friends and I have made successful transactions with them up to this point.

Issue: On July 18, 2013 at 05:58am EDT, cashed out BTC to my bank account.

Deposit was due to arrive by Wednesday, July 24th per Coinbase and it never did! I changed bitcoins into dollars (bank deposit via Coinbase).

I emailed their support team on July 25th and Olaf's response on JUL 25, 2013 03:38PM PDT, was "This transfer should now have completed. Let me know if you still don't see the funds in your bank account!"

I emailed them again on July 25, 26, and 29th indicating that the transaction did not occur and I have not heard anything back from them. What gives?

Then I even tried posting on their public forum today but again, nothing.

I have a friend who wants to sell merchandise all over the world and I suggested using Bitcoins but hesitated to mention Coinbase because if he has issues like I do, then he'll get upset at me.

What is going on here?

[CrashX]

Check with your bank, been told that US banks are closing or freezing account connected to Bitcoins.


Good Luck...

[steveg]

There are some changes with their support,it takes ages them to respond.I'm having issues with them too.I'm lvl 2 user,almost a year old account and now i can't buy btc anymore because i receive their high risk messages and their support answer as robots "blah blah blah high risk,please try again blah blah blah". Emailed,twitted,wrote at facebook,no changes and no answer.

[7dimes_Propbook]

They'll bother the people who they don't receive their funds from obviously but not the people who they owe... 

[utopiacoins]

Still no response.

What do i do?

[utopiacoins]

Still waiting and have not received my deposit yet~!!!