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Author Topic: Help to Log in to Web wallet  (Read 159 times)
anonimteam (OP)
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December 27, 2017, 02:18:15 PM
 #1

Hi guys
I try to log in to the web wallet and I can't. I know all my passwords and data, but when I press "Log In" nothing changes... 
I can log in on IOS but I can't log in on WEB wallet...

Here is the screen of this f*****g problem - https://prnt.sc/hswp0s

Thanks for your help in advance!
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December 27, 2017, 02:44:44 PM
 #2

Don't use the "Log in via Mobile" form. Go to the standard one[1], paste your wallet ID in the first field (you should be able to get it on your email), your password and log in. If it doesn't work even after you click the log in button, try to use a different web browser.

[1] https://blockchain.info/wallet/#/login/

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Mister1k
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December 27, 2017, 05:51:54 PM
 #3

Hi guys
I try to log in to the web wallet and I can't. I know all my passwords and data, but when I press "Log In" nothing changes... 
I can log in on IOS but I can't log in on WEB wallet...

Here is the screen of this f*****g problem - https://prnt.sc/hswp0s

Thanks for your help in advance!

This is pre enabled option in the block chain wallet bro. If you want to log into the mobile wallet you have scan from your mobile application to the website. If you know how to access the Whatsapp web from the mobile app means you can be done this very easily.
Please check the below tutorial link to check how to pair your phone.
https://blog.blockchain.com/2015/01/20/quick-bit-pairing-your-blockchain-wallet-to-your-mobile-device/

For video results check the youtube video.
https://www.youtube.com/watch?v=du5RVKHJLTY
anonimteam (OP)
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December 27, 2017, 09:15:14 PM
 #4

Thank for your feedback.
I also tried with Web version, but I have the same problem. I just put my ID and Password and nothing changes....
https://prnt.sc/ht2pur

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December 27, 2017, 10:35:28 PM
 #5

Thank for your feedback.
I also tried with Web version, but I have the same problem. I just put my ID and Password and nothing changes....
https://prnt.sc/ht2pur

Try clearing your cache and cookies or logging in through a different browser. Preferrably, Try logging in from another device aside from the ios and what you're currently using.

Do you have your backup phrase? If so you can try pasting it here: https://blockchain.info/wallet/#/recover

Or just import it in a different wallet like electrum (Another way to access your funds):

Tutorial: https://bitcoinelectrum.com/restoring-your-standard-wallet-from-seed

*When electrum prompts you to enter your seed, Click options and tick the BIP39 Seed Box

*Please note that when importing, your funds will be accessible on both wallets which is why it's highly advisable to transfer them in a new wallet (with different seed/PK's) once the network has stabilized to avoid high fees.

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eagleman
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December 27, 2017, 10:42:17 PM
 #6

Thank for your feedback.
I also tried with Web version, but I have the same problem. I just put my ID and Password and nothing changes....
https://prnt.sc/ht2pur
You must verify your login details to your email. That's how blockchain.info works in the web browser, you must check your email address and look for the email that came from blockchain.info to verify that you did log in and after that you must wait for few seconds and then you'll login automatically.
anonimteam (OP)
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December 28, 2017, 08:32:07 AM
 #7

Thank for your feedback.
I also tried with Web version, but I have the same problem. I just put my ID and Password and nothing changes....
https://prnt.sc/ht2pur
You must verify your login details to your email. That's how blockchain.info works in the web browser, you must check your email address and look for the email that came from blockchain.info to verify that you did log in and after that, you must wait for few seconds and then you'll login automatically.

Yes, I know about it and when I click verify from my mail nothing happens.   
I used 4 devices with different user agent and without any good result.

I did a recover and everything is good with a new ID, BUT my imported wallet didn't connect to my new ID.
 
Right now I have an access to my imported wallet only through IOS Blockchain App, so I transfer all my bitcoin to the safe place. I've found that on this imported wallet I also have BHC and want to transfer this money as well.
But in this IOS App I can't find private key from the imported wallet, I only need to log in to the Web version to see it. Maybe it sounds ridiculous, but this is true... 
As I understand right I have an only chance if support will answer my request and solve this problem.  Or when Blockchain will add BHC walet on IOS App and I can transfer this money as well.
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