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Author Topic: login problem blockchain.info  (Read 147 times)
Hadirezaei (OP)
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December 28, 2017, 12:30:59 PM
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I can't login in my block chain.info,after i accept authorization email, i cant access to my wallet .
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junoreactor
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December 28, 2017, 12:50:35 PM
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Hi. Not sure anyone can help you if you don't give further details.
Do you have an error message? Wrong password or anything of that sort?
Did you save your 12 word passphrase?
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December 28, 2017, 12:54:09 PM
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I can't login in my block chain.info,after i accept authorization email, i cant access to my wallet .


If you are using web based wallet then you are doomed.
Hadirezaei (OP)
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December 28, 2017, 01:01:05 PM
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Hi. Not sure anyone can help you if you don't give further details.
Do you have an error message? Wrong password or anything of that sort?
Did you save your 12 word passphrase?
No i don't receive any error message!!  i type correct password and i dont have 12 word passphrase
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December 28, 2017, 01:08:54 PM
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Hi. Not sure anyone can help you if you don't give further details.
Do you have an error message? Wrong password or anything of that sort?
Did you save your 12 word passphrase?
No i don't receive any error message!!  i type correct password and i dont have 12 word passphrase

Your web based wallet probably have been hacked.
spngebob
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December 28, 2017, 01:09:17 PM
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So what?
Take your private keys and move them to new wallet.
I suppose you have your private keys, right?
Kajune
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December 28, 2017, 01:10:39 PM
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So what?
Take your private keys and move them to new wallet.
I suppose you have your private keys, right?

He/she don't have it. he/she probably have been scammed.
Hadirezaei (OP)
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December 28, 2017, 01:26:01 PM
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Hi. Not sure anyone can help you if you don't give further details.
Do you have an error message? Wrong password or anything of that sort?
Did you save your 12 word passphrase?
No i don't receive any error message!!  i type correct password and i dont have 12 word passphrase

Your web based wallet probably have been hacked.
i dont think,if someone hacked me he must first hack my email,i have authorization email
BILGPS
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December 28, 2017, 01:28:54 PM
 #9

I can't login in my block chain.info,after i accept authorization email, i cant access to my wallet .


Some time this problem happen but it is not a problem simply you just restart your computer or laptop then may the issue will resolve. As i faced this problem a month ago after that i just restarted my laptop and then i install the browser again. So the problem was solved but now my friend told me that the block chain have many issues now a days. Block chain is good for wallet it is safe and secure i personally used it for three months and i have faced few problems with it. If you have bitcoin in the wallet it is giving more option like bitcoin cash and other investment opportunity.

junoreactor
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December 28, 2017, 09:18:30 PM
Last edit: December 28, 2017, 10:32:53 PM by junoreactor
 #10

Hi. Not sure anyone can help you if you don't give further details.
Do you have an error message? Wrong password or anything of that sort?
Did you save your 12 word passphrase?
No i don't receive any error message!!  i type correct password and i dont have 12 word passphrase
Try to clear your cache, and see if it solves the issue.
Also, when you receive the authorization email, you should never close the initial page of blockchain.info (the first page). This page will refresh and you should be able to login.

See picture > https://img15.hostingpics.net/pics/34276917oo.png
jossiel
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December 28, 2017, 09:40:44 PM
 #11

You didn't receive any message?

Have you ever tried to check on other folders or spams or junk folders of your email?

Have you ever checked it out if that's a real blockchain.info website or if not you've been a victim of phishing.

If nothing is correct, just do as junoreactor says.

Dexion
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December 28, 2017, 09:55:21 PM
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I think the block chain network is being interrupted, making it difficult to access. the solution you have to wait some time. until the network smooth again.
or maybe your wallet has been hacked. several hours can not be opened, then smooth again, but the contents of the wallet is lost. and it can happen.
try to do what suggested by junoreactor

lutfi-hasan
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January 10, 2018, 12:26:03 PM
 #13

I can't login in my block chain.info,after i accept authorization email, i cant access to my wallet .

When you access Blockchain.info, make sure you enter the transaction hash correctly in the search box. If your transaction ID appears in a URL like this: https://blockchain.info/tx/9593513fc20fe356c7eca3e152f8722de3a0128c805466af05caa05237564f5a then you just have to copy your hashing number 9593513fc20fe356c7eca3e152f8722de3a0128c805466af05caa05237564f5a and paste it in the search box.

Sometimes there are also different factors such as problems on the Blockchain.info server or the transaction has not reached the Blockchain.info node. If this happens, please use another block explorer site like:

Blockcypher.com
Blockexplorer.com
Blockr.io
Blocktrail.com
Bitcoinchain.com
Copy your transaction hash (just the hashing number, not the entire URL) in the search box provided by the block explorer. You can also search for your transactions by pasting your Bitcoin address.
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