Hi,
I am new to this forum so apologies if I have posted in the wrong forum. I wasn't sure if this was solely a blockchain.info problem so I have posted here instead of in the Web Wallets section.
Using Coinomi, I am trying to redeem btg from btc that I held on blockchain.info at the time of the btg fork on 10/24/17. I am referencing the following article from Coinomi support on how to get private keys from blockchain.info in order to redeem the btg.
https://coinomi.freshdesk.com/support/solutions/articles/29000013719-how-to-get-bitcoin-cash-from-many-wallet-software-services-with-coinomiI have run the standalone tool attached to the article, entered my seed, and it spits out a list of my blockchain.info addresses and their private keys. I cross-check these and they match up to what is listed within my blockchain.info account. So far so good.
The problem is that when I enter the applicable private key for the blockchain.info btc address that I believe held btc on 10/24, Coinomi says "there are no funds in this wallet." Of course I have double checked that there indeed were/should have been btc in the wallet on 10/24. I received btc to the address in question in August and I don't see any transactions out of this address at any point after that. (I only do a few transactions per month, I'm not wading through hundreds of transactions, so there's little likelihood that I'm somehow missing something.)
In blockchain.info, when you go to settings>addresses, and then click on "manage", there is a section at the bottom for "used addresses." I've looked at the used address for the wallet I'm trying to redeem btg from and it says its balance is 0 btcs. I've entered the private key for this address into Coinomi all the same to check that the btg isn't tied to it.
So I have one "current address" for this wallet, and one "used address" for this wallet, and neither of them have the btg, and I've checked that the btc were in that wallet on the applicable date. What am I missing here?
Thanks.