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December 29, 2017, 10:43:50 PM |
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For anyone thinking about using EXMO as an exchange.....think twice!
I signed up for an EXMO account and deposited some XRP from another exchange. This went well and only took several minutes. I sold my XRP and bought ETH. This also went fairly well. I wanted to transfer my ETH back to another exchange to take advantage of the spread. I submitted my withdrawal order (at 1313 hours on 12-29-17), and it has stayed in "Verifying" "Status" for over 9 hours so far and counting.
Meanwhile, the spread opportunity has come and gone, and my potential gains are lost. I wanted to increase my position size, but now I can't.
Furthermore, I contact the "24/7" online chat four times to get a time estimate, but got no response. I got a ticket and submitted a request to know how long it would take to verify my transaction, but still no response.
Don't let this happen to you
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