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Author Topic: Cryptonator (Possibly scammed)  (Read 70 times)
HomePeace
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December 30, 2017, 10:39:24 AM
 #1

What happened::

New to crypto, purchased some coin and used Cryptonator website and converted to Bytecoin (BNC).  Transferred my coin to my Bytecoin desktop wallet address.  Received a confirmation but coin has not showed in 8 days.  The receipt on their transaction summary does not match my results when searching for the transaction on the tracking sites (different date/etc).

Reference Link:

Receipt #18732616
Status
Completed
Date
22.12.2017 18:22:04 UTC-08:00
Payment type
Send
Address
*** Redacted ***
Amount
10988.10000000 BYTECOIN
Transaction ID
af6fc4d978c13fb0d8c48d460f23d60bf2212dcbbca1e1e7c6f920ecfcb0f123

PM/Chat Logs:

This is the email response to my inquiry:
Hello

Thanks for reaching out!

This payment has been sent. In the HISTORY section of your account you can find the corresponding transaction number, which confirms this. The given transaction number can be checked online via a block explorer (More info: https://cryptonator.zendesk.com/hc/en-us/articles/201804261)

The issue is on the recipient's side.

We recommend you to contact the recipient and provide him/her with the transaction number (TXID), withdrawal address and the amount sent.

Should you have other questions - don't hesitate contacting us.

Additional Notes:
I have backed up, reset wallet, etc still nothing.  While this is my first transfer away from Cryptonator, I am afraid of the remaining balances in BNC/Ripple/etc I have on the site.
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Vojkankan
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January 11, 2018, 11:07:22 AM
 #2

Did you receive you Bytecoins?
SanHe
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February 10, 2018, 04:07:12 PM
 #3

me too

I wait since 22.12.2018 on the credit of my deposit of 15000 DogeCoin.

These are visible in the blockchain, including my wallet DPSYHbNTtUivqGiSaQJLJ28ijRMpo1sm3G on Cryptonator.

>>> !!! But are not credited to my account at Cryptonator!!! <<<<

https://dogechain.info/address/DPSYHbNTtUivqGiSaQJLJ28ijRMpo1sm3G
https://dogechain.info/tx/accd1db63e80cd3eb043c57e84946ad2f2b1273c881145ea62f695ab28fa8b2f

request (76147)   25.12.2017
request (77867)   28.12.2017
request (79642)   30.12.2017
request (92433)   16.01.2018
request (103181) 10.02.2018

No answer to any of my support tickets, no help, no money back .. nothing nothing nothing ...

I had several different coins at Cryptonator, I found the Ideas to have good different coins in one place.
Have exchanged some coins, received and sent ... that worked many times.

Because I do not get any help here, I have deducted all coins and can only warn everyone against this website.

DO NOT go to Cryptonator, you will NOT get help with any problems and will lose your money!

I have been waiting for more than 50 days for my money !!
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February 15, 2018, 05:20:48 PM
 #4

Today I wait 55 days, no answer, no coins back ...
belford11
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March 07, 2018, 06:56:27 PM
 #5

it can not be, everything works))
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