Pending withdraw from Hashnest since 12/17

[Smooth0ne]

They will not answer any tickets. They have only celebrated the release of BTG on their social media. Also attempted to contact them via their facebook account and no answer. Many users complaining of BTC transaction showing 0 confirms for weeks. Hashnest is using to low of a fee, and holding up everyones money. My mistake was not exchanging it to LTC and sending it that way. Any 1 have a contact that can maybe help in this situation? Much appreciated if so.

I've tryed tx accelerators but they do not see the transaction.