CEX.IO STOLE MY MONEY/SCAM

[Bitmania2099]

What happened::

I have made a payment on the 5th December which was received by CEX's bank on the 6th December. But instead of transferring 2.500 euros I did transfer 1.000 euros. I did not think this is relevant since i used the correct banking details and the correct reference/transaction number. I have a written confirmation from their bank that the 1.000 Euros have been received on December 6th!

Now several weeks passed. I wrote CEX via e-mail, posted on their fb page and sent them PM on fb. At first I thought they will help me after receiving responses from their support people. After countless empty words I am now looking for help to get my money (if possible), without going the legal way, which is also not a 100% proven to work.

Scammers Profile Link:

CEX.IO
https://cex.io/trade/buysell

Reference Link:

?

Amount Scammed:

1.000 EURO

Payment Method:

Bank transfer

Proof of Payment:

https://imgur.com/ZK2o1qy
https://imgur.com/TU9Srxk

PM/Chat Logs:
https://imgur.com/IPqlnd9
https://imgur.com/RPtphdH
https://imgur.com/SvtFpZS


Additional Notes:
Nothing specific. I just want my own money in my deposit or in my bank account.

[CEX]

The finance officer needs to be contacted concerning your deposit. Kindly allow us some more time to resolve the issue.

[razvypp]

Hello,

I just received 2 x 2000 USD transactions in USD by VISA transfer, they are not scam, you need to contact them as something may have gone wrong, but that does not mean they are scams.

[Bitmania2099]

The finance officer needs to be contacted concerning your deposit. Kindly allow us some more time to resolve the issue.

its 30 days now...nothing happened!!