Hello all, I would appreciate if you could help/ guide me with this issue I am having
On the 31st of december I transferred 3.18 ETH from my cex.io account to CoinTrips (which is a ICO).
https://imgur.com/Ehxs0vmI am 100% positive that I wrote the correct address as I checked many times.
Nothing arrived except 0.498 ETH. I was like "ok I guess the rest will come later". I transferred that 0.498 ETH to coinbene because I wanted to buy something there and with some of the ETH that would come later I would buy some CoinTrips ICO. Here is the shown withdrawn amount of 0.498 ETH. (By the way it did not arrive yet on my coinbene account.)
https://imgur.com/IUAw1FfYesterday being worried that the remainder didnt arrive yet I saw that the deposit address on CoinTrips had changed. I don't know when it changed, but it did.
Here is the new deposit address. I do not have a screenshot of the address that was shown there before. I know it is the one I send it to.
https://imgur.com/Y3M4DopThere are these evidences that I am right:
Here is a scan of the address I send it to:
https://www.etherchain.org/account/27BE61560510eeEf822F605877d6f41BEB9E312C#transactionsIt shows that 3 days ago two transaction have taken place. One of 3.17 ETH; the one that I did! But also one of 0.498 ETH !! Which is the exact amount that did arrive on my account but supposedly my account now has a different address..
If I scan the address that is currently shown as my address there is all kind of activity going on. But I have zero balance and none of them I am doing.
https://www.etherchain.org/account/d8441f12bd4eb6e6fd9b03e3a22e491bf20e093dI contacted that CoinTrips on facebook they replied the following: "We are sorry for this inconvenience that happened to you. Our system have been dealed all of your withdraws. Please check your balance again.
Sincerely, CTI Team."
I will be sending them a link to this thread as I feel I somewhat made a good summary of the situation.
Any help and guidance is appreciated.
Thank you..
