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Author Topic: What's the biggest problem with EXCHANGES right now?  (Read 397 times)
nicster551
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January 05, 2018, 04:58:53 PM
 #41

What do you think is the biggest problem/what's lacking with current crypto exchanges? There are quite a few of them, they're making hundreds of thousands a day and yet I can't help but notice some things like...

-> Terrible, inexistant support (on most)
-> Verification takes weeks
-> Reliability (uptime) sucks

Personally what I'd like to see most is an exchange with FLAT FEES. Wtf why are all percentage based? With stocks you usually pay like $5-$10 per order. Here you end up paying hundreds if you trade bigger amounts.

So... what's yours?

the verification is not the problem of exchange its from the blockchain and miner.
most is the support and the server lag of the exchange i will be better if the upgrade there server so we can trade smooth.
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Partizanai
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January 05, 2018, 05:14:04 PM
 #42

What do you think is the biggest problem/what's lacking with current crypto exchanges? There are quite a few of them, they're making hundreds of thousands a day and yet I can't help but notice some things like...

-> Terrible, inexistant support (on most)
-> Verification takes weeks
-> Reliability (uptime) sucks

Personally what I'd like to see most is an exchange with FLAT FEES. Wtf why are all percentage based? With stocks you usually pay like $5-$10 per order. Here you end up paying hundreds if you trade bigger amounts.

So... what's yours?
for me the biggest issue now is laggy interface, now with a lot of new people trading i feel like my trading window is  delayed and i suffer loses from it
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January 05, 2018, 06:11:40 PM
 #43

I am doing all my business on cex.io and it worked great since the January of 2017 but things got worse by the end of 2017 (December) and continued up to the day. Each day site goes off, registration for new user disabled, withdrawals delayed, even had to deposit my visa just to reactivate it. I am considering some other options in recent days.
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January 05, 2018, 06:24:09 PM
 #44

What do you think is the biggest problem/what's lacking with current crypto exchanges? There are quite a few of them, they're making hundreds of thousands a day and yet I can't help but notice some things like...

-> Terrible, inexistant support (on most)
-> Verification takes weeks
-> Reliability (uptime) sucks

Personally what I'd like to see most is an exchange with FLAT FEES. Wtf why are all percentage based? With stocks you usually pay like $5-$10 per order. Here you end up paying hundreds if you trade bigger amounts.

So... what's yours?
Yes, Almost all exchanges work based on percentages these days and people end up paying a large amount of money while exchanging or transferring their money in or out of the exchange. They are making so much money off the people every day and it still appears they don't really like upgrading their services that is why people are encountering problems such as bad customer support, Verification takes weeks, and the uptime sucks.

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sebastianpenguen
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January 05, 2018, 06:29:43 PM
 #45

I am doing all my business on cex.io and it worked great since the January of 2017 but things got worse by the end of 2017 (December) and continued up to the day. Each day site goes off, registration for new user disabled, withdrawals delayed, even had to deposit my visa just to reactivate it. I am considering some other options in recent days.

Cex io is a fast one but the fee rate is high there as far as I know because some of my friends are using it. The problem with the rest, their systems are very slow for day trading. Sometimes getting stuck and it's terrible when you want to sell or buy tokens.
janbrzeski (OP)
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January 07, 2018, 07:13:18 PM
 #46

I am doing all my business on cex.io and it worked great since the January of 2017 but things got worse by the end of 2017 (December) and continued up to the day. Each day site goes off, registration for new user disabled, withdrawals delayed, even had to deposit my visa just to reactivate it. I am considering some other options in recent days.

Cex io is a fast one but the fee rate is high there as far as I know because some of my friends are using it. The problem with the rest, their systems are very slow for day trading. Sometimes getting stuck and it's terrible when you want to sell or buy tokens.

The slow trading sucks, I agree, although that is mainly due to the huge increase in volume lately.
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January 07, 2018, 07:28:43 PM
 #47

I am doing all my business on cex.io and it worked great since the January of 2017 but things got worse by the end of 2017 (December) and continued up to the day. Each day site goes off, registration for new user disabled, withdrawals delayed, even had to deposit my visa just to reactivate it. I am considering some other options in recent days.

Cex io is a fast one but the fee rate is high there as far as I know because some of my friends are using it. The problem with the rest, their systems are very slow for day trading. Sometimes getting stuck and it's terrible when you want to sell or buy tokens.
Fast executions of orders either buy and sell would be one of the most important thing for me or any other day traders which do really need to be quick on placing or pull outing some trades. I havent tried out cex.io ever though but later i will test it out if it is much faster compared on the current exchange that im using as of now. Interface would really matter and also not to forget support is always should be prioritized by them.

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January 08, 2018, 07:55:14 AM
 #48

For me, it's the maintenance that always get in your way when there's a good opportunity to make an arbitrage. And one more thing is the fees and I think it will increase more and more in the long run.
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January 08, 2018, 08:04:57 AM
 #49

Poor Support is the biggest downside. In case there are any issues, reply from support would take forever. We can also balmer high incoming of users for this. The exchanges haven't been able to keep up with this rush of users and even closed new registrations. Let's see if they would improve their staffing before registerations are opened again.

Apart from this I haven't faced any issues on exchanges I am using.

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January 08, 2018, 09:39:11 AM
 #50

definitely support on hitbc's end.....i believe theyre a legit exchange, but they need to move quicker. all these complaints they've been getting lately is going to damage their reputation if they don't find staff to handle issues in a more timely manner.

i lost my phone with 2fa ..

binance took care of it in 1 day
bittrex took 2 days
hitbtc has yet to help me going on day 4


it's a shame because when i was referred to hitbtc i was told they were one of the more reputable exchanges....this means they will ruin their own reputation if they don't start moving in the right direction. they have a lot of coins, are convenient for ico's, and have a great interface. they could actually be the best exchange if their support was more accessible.
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January 08, 2018, 09:54:35 AM
 #51

There are so many verifications now and has a low limits. Exchangers can't deal with massive transactions, Slow updates, Lags and delays, and high fees. I can't even buy when i need it the most because of delays and too much time verifying of identities. I hope exchanges will narrow the problems and hopefully they can resolve it.
soname12
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January 08, 2018, 09:59:25 AM
 #52

What do you think is the biggest problem/what's lacking with current crypto exchanges? There are quite a few of them, they're making hundreds of thousands a day and yet I can't help but notice some things like...

-> Terrible, inexistant support (on most)
-> Verification takes weeks
-> Reliability (uptime) sucks

Personally what I'd like to see most is an exchange with FLAT FEES. Wtf why are all percentage based? With stocks you usually pay like $5-$10 per order. Here you end up paying hundreds if you trade bigger amounts.

So... what's yours?
I'm thinking you want to be fast and do not waste your time and money. This is impossible because nobody creates a free exchange platform. Verification time means higher credibility, so do not complain about this.

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January 08, 2018, 11:22:39 AM
 #53

There are so many verifications now and has a low limits. Exchangers can't deal with massive transactions, Slow updates, Lags and delays, and high fees. I can't even buy when i need it the most because of delays and too much time verifying of identities. I hope exchanges will narrow the problems and hopefully they can resolve it.

You have to understand where they are coming from. Never would have they thought that their customers based would literally goes to thousands in short amount of time specially when bitcoin is going up. That's why we have this kind of lagging that makes us so frustrated and it a matter of minutes, instead of making tons of money, we ended up losing.

But its no excuse though from their end, they are business and just like any other businesses, they should make their customers happy. They need to upgrade everything from server infrastructure to support because if not for us I'm sure that they won't be making tons of money today because of the crypto world is booming.
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January 08, 2018, 11:57:48 AM
 #54

We cant really blame the exchange platform now a days, with the sudden explode of crypto currencies, EXCELLENT exchange platform now become in-demand. In Cryptopia information alone, in the whole month of December they hit over 500,000 new user, imagine the stress work load it cause in there system? imagine how many of that new user file ticket? imagine how many employee do exchange have to handle their concern? I really doubt they foreseen that the crypto world will explode now a days (just like how we did not expect that BTC price would reach this high today), i think even them are shock as what is happening and did not prepare for it, either there system or there manpower.  So lets give them time to expand, because it wont do any good to bush them every now and then.

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January 08, 2018, 12:04:13 PM
 #55

My biggest problem is that the supports of big exchanges take ages to answer your query and help solving your problem. I know that the user increase a lot but they should add more resources to the support. I don't have any problem with verification and fees, I agree that flat fee is better but hey as long as I can trade with a lot of liquidity then it's not a big problem.

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January 08, 2018, 01:38:33 PM
 #56

the problems in some of the most boring exchanges are in support services, when some people have problems sometimes they are very slow to respond, and also the high cost of withdrawal.

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January 08, 2018, 02:24:37 PM
 #57

Many are just crashing these days. Coinsmarkets, stocks.exchange.. I believe an influx of users is the major cause. They should fix it. Made a transfer on stocks.exchange yet to be credited. Have issues with deposits and withdrawals right now. 24 hours temporary freeze.
janbrzeski (OP)
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January 09, 2018, 03:27:29 PM
 #58

Many are just crashing these days. Coinsmarkets, stocks.exchange.. I believe an influx of users is the major cause. They should fix it. Made a transfer on stocks.exchange yet to be credited. Have issues with deposits and withdrawals right now. 24 hours temporary freeze.

Yeah its the huuuge increase in users and trading, that's quite understandable, it's hard to prepare for that.

But what about the other problems? There should be exchanges with good support, flat fees etc. it seems the whole market is just soooooooooo similar, only differentiating factor is 0.1 fee vs 0.2 fee lol

Not to mention professional, big 4 accounting firms should be auditing these huge companies
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January 09, 2018, 03:47:28 PM
 #59

the problems in some of the most boring exchanges are in support services, when some people have problems sometimes they are very slow to respond, and also the high cost of withdrawal.
That is always the problem exists in an exchange too slow to response from the support when their is a problem. But the most that we are sufferring is take long to process sometimes the withdrawal. And, the lag of exchange sites maybe too many users are also active. With these lists hope they will resolved the issues.
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January 09, 2018, 05:22:52 PM
 #60

I would be a happy camper if those exchanges have a live support that will answer you right away 24/7. If banks can do it, why not exchanges? I believe they are handling big transactions too that needs immediate attention. They should have a responsive customer support.

There's also an increase of new registrations lately and it pushed the exchanges to halt new registrations and for me that's a good move but they should have anticipated that from the beginning if they really plan to go big in this kind of business.
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