Kam497
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January 19, 2018, 03:16:04 PM |
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I have a ticket open since 5 days ago, my BTC deposit was confirmed by the blockchain but the funds never arrived at my EBC account...
Checked the address multiple times and its correct
Yes, developers are working on that, and with a lot of emails/day, some emails can be missed. Can you please tell me your email, EBC ID and hash number? Then I will forward your request to development team right now. Thanks for your understanding, Hey Dev! Thanks for helping me with the deposit problem! But now Im getting an error while trying to withdraw some BTC, on withdraw history it shows "error" in the status tab, but the BTC balance did not return to my EBC account... Can you help me out on this one too? tiagoback@yahoo.com.brEBC29291341 TxID: Nothing, because it shows "error" and I assume the transaction wasnt sent to the blockchain
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David132
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January 20, 2018, 01:13:52 AM |
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Hi DEV, My ID : EBC11960209 My BTC add: 13GxNNTPHdTZgvnrSZJByhVdgxMYJxnp4a I just withdraw BTC from EBC to blockchain but the system error. Becuase of system error so no Hash TX to send you . Althrough system error but BTC already deduct. By right it should return back to my BTC wallet. Pls help to check and advise.
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etherbanking (OP)
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January 20, 2018, 02:11:20 AM |
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I have a ticket open since 5 days ago, my BTC deposit was confirmed by the blockchain but the funds never arrived at my EBC account...
Checked the address multiple times and its correct
Yes, developers are working on that, and with a lot of emails/day, some emails can be missed. Can you please tell me your email, EBC ID and hash number? Then I will forward your request to development team right now. Thanks for your understanding, Hey Dev! Thanks for helping me with the deposit problem! But now Im getting an error while trying to withdraw some BTC, on withdraw history it shows "error" in the status tab, but the BTC balance did not return to my EBC account... Can you help me out on this one too? tiagoback@yahoo.com.brEBC29291341 TxID: Nothing, because it shows "error" and I assume the transaction wasnt sent to the blockchain Yes, system is updating, we will review all the issue and return the BTC/ETH to customer, please dont worry.
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etherbanking (OP)
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January 20, 2018, 02:13:20 AM |
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Hi DEV, My ID : EBC11960209 My BTC add: 13GxNNTPHdTZgvnrSZJByhVdgxMYJxnp4a I just withdraw BTC from EBC to blockchain but the system error. Becuase of system error so no Hash TX to send you . Althrough system error but BTC already deduct. By right it should return back to my BTC wallet. Pls help to check and advise.
Yes, I got your point, we are reviewing all issue and will return the BTC/ETH to customer once system finished upgrading.
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ngoccao2004
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January 20, 2018, 10:14:22 AM |
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When can I withdraw eth on my ETHEREUM WALLET and how much is the minimum withdrawal amount?
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thu1982
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January 20, 2018, 04:03:05 PM |
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When can I withdraw eth on my ETHEREUM WALLET and how much is the minimum withdrawal amount?
Finance -> Payment Config -> Auto Withdraw (Min $30)
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fixfish
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January 20, 2018, 07:48:49 PM |
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When can I withdraw eth on my ETHEREUM WALLET and how much is the minimum withdrawal amount?
Finance -> Payment Config -> Auto Withdraw (Min $30)mine doesn't work... daily profit remains in $... config made 3 days ago... what about the manual transfer to the ethereum wallet... when i try it says "invalid data" ... when will it work?.. thanks
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lamtoanminh
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January 22, 2018, 04:11:34 AM |
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etherbanking (OP)
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January 22, 2018, 07:47:58 AM |
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Please don't worry, we are detecting problems and development team is fixing right now.
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Mller
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January 22, 2018, 11:29:21 AM |
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When can I withdraw eth on my ETHEREUM WALLET and how much is the minimum withdrawal amount?
Finance -> Payment Config -> Auto Withdraw (Min $30)mine doesn't work... daily profit remains in $... config made 3 days ago... what about the manual transfer to the ethereum wallet... when i try it says "invalid data" ... when will it work?.. thanks EBC00070394 the same problem.please fix
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etherbanking (OP)
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January 23, 2018, 06:10:22 AM |
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mine doesn't work... daily profit remains in $... config made 3 days ago... what about the manual transfer to the ethereum wallet... when i try it says "invalid data" ... when will it work?.. thanks
We are sorry for all issue related to the system recently. Due to the sudden increase in the number of access, we decide to update the system in an estimated time of one week.
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lamtoanminh
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January 24, 2018, 02:04:47 PM |
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why you delete my post ? Etherbanking .
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etherbanking (OP)
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January 25, 2018, 09:55:43 AM |
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why you delete my post ? Etherbanking .
No, your post is still there, we dont have permission to delete any post
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xmanzero
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January 25, 2018, 10:12:33 AM |
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Etherbanking change Algorithm to scrypt, right? LOL Coin Algorithm Scrypt (PoW/PoS)
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tex83rb
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January 25, 2018, 02:23:54 PM |
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mine doesn't work... daily profit remains in $... config made 3 days ago... what about the manual transfer to the ethereum wallet... when i try it says "invalid data" ... when will it work?.. thanks
We are sorry for all issue related to the system recently. Due to the sudden increase in the number of access, we decide to update the system in an estimated time of one week. i hope, since 2 transaction withdrawing in btc - not found on blockchain 1 transaction in btc- error from your system and unable to withdraw to ethereum - data invalid every time
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sambon86
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January 25, 2018, 05:00:38 PM |
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hi EBC team ! i have been waiting my withdrawl for 22 days and i sent 3 emails to support but my withdrawl still not arrived account : EBC41326793
hash : 016b7c0fd117673cc464276cd2d840724656b35b9224bbfc71abacefb9cb69e1 from date 03/01/2018 please help
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kreamkool
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January 26, 2018, 03:22:10 PM |
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mine doesn't work... daily profit remains in $... config made 3 days ago... what about the manual transfer to the ethereum wallet... when i try it says "invalid data" ... when will it work?.. thanks
We are sorry for all issue related to the system recently. Due to the sudden increase in the number of access, we decide to update the system in an estimated time of one week. i hope, since 2 transaction withdrawing in btc - not found on blockchain 1 transaction in btc- error from your system and unable to withdraw to ethereum - data invalid every time Me too ! My transaction isnt found on blockchain.info. Please check my ID: EBC73743420 hash: 6c13ea61eed0b1f0956e5c4d67e0031058604d91d679e2da014bc94ddbac7e34 from 26/01/2018 8:46:34
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sambon86
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January 27, 2018, 04:32:29 PM |
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hi dev ! Recently there are so many issues regarding deposit/withdraw and EBC team keep promising a lot but nothing have been changed. I suppose EBC should make everything clear with investor, esepecially BCC was down as everyone knew. Investors lost their faith and patience in EBC. EBC must to do something to empower investor.
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nando844
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January 28, 2018, 01:27:53 AM |
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hi dev ! Recently there are so many issues regarding deposit/withdraw and EBC team keep promising a lot but nothing have been changed. I suppose EBC should make everything clear with investor, esepecially BCC was down as everyone knew. Investors lost their faith and patience in EBC. EBC must to do something to empower investor.
exactly! otherwise no one will buy coins in ico anymore
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fixfish
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January 28, 2018, 01:00:34 PM |
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hi... I made a 0.019 btc withdraw to my kraken wallet but the system says "error"... no hash... my etherbanking code is ebc71881127 ... can you help me please?... thanks..
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