Hi guys,
thank you for your comments! Yes, I`ve tried again. It`s always the same problem. I use one laptop with the same browser. I`ve also checked the electrum wallet as an alternative, but as you already wrote, there are too many issues actually. My only fear is that someone could have cracked my login data to blockchain.info and this way is probably capable to copy my private key once I use it to do any transactions. On top of that it`s not really trustful that their support never reacts to any of my requests. I`m also thinking of buying some HW wallet like the ledger or trezor. But there too seem to be some problems since a few days. Is there no chance to get someone at blockchain.info on the phone? They don`t seem to have any hotline.
This is the reason why you don't seem to get any response from them even after waiting for days.
Notice: Our support team is currently under heavy load and may take longer than usual to respond to your request. Please check out our Popular Topics for clarifications on most issues.
Have you tried following up your problem in their twitter account?
https://twitter.com/AskBlockchainIt's been months and they are still under heavy load of request
. Maybe there's a huge backlog hmmm....
So what are you importing anyways? watch address or the private keys? If it's just a watch address, electrum should be fine
Yes. Hardware wallets are great and I recommend Ledger. Can I know what problem are you talking about specifically?
EDIT:
Electrum should be fine now. You just need to use the latest version 3.0.5 and encrypt it with a strong password