Mi hanno appena risposto.
Mi hanno mandato un questionario con delle domande a cui rispondere su alcune informazioni del mio account.
Ho replicato, alla mail.
Penso manca poco allo sblocco.
Vi aggiorno grazie
Hi Spakombat. Sorry about the English post. It's late in Italy and my translator isn't online! I'm glad to hear that we've got the ball rolling. Let us know if you need anything else.
scusa, tu faresti parte del supporto di Kraken? Da quando offrono supporto in altre lingue?
EDIT: sounds as Google translated
Hi jack0m. Yes, I am a Client Engagement Specialist at Kraken. Please drop by our (English)
Bitcointalk thread.
I had one of our other agents translate, but unfortunately they're offline right now as it's very late in Italy. I'll only be able to speak in English at the moment
. We're happy to serve clients in as many languages as possible!
then I hope you'll read this and pass it to your managers: when do you think you'll distribute the Stellar Lumens we've being waiting since last June's giveaway?? Why don't you even take the time to reply our inquiries?
This is the last email I got from Kraken support, dated back
Sep 13, 2017:
Hello,
If you are receiving this message, you have messaged Kraken regarding the Lumen giveaway that started a few months back.
It was my personal expectation that this would take less than a month and I started to collect all the tickets regarding this issue.
It has now taken much longer than this and I've collected far more tickets.
In the interest in keeping in my digital workspace clutter free, I am going to close all tickets regarding the Lumen giveaway at this time.
Whenever Kraken does distribute the Lumens, we will announce it on our blog, twitter, and our newsletter.
Respond to this message if you have any questions or concerns.
Kind Regards,
Stanley
Kraken Client Engagement
So you're taking your time and let us patiently wait
for more than six months, without giving any feedback! I think that's disgraceful and utterly disrespectful to the users!
I expect you'll give us an ETA for the distribution asap, or I'll consider opening a scam accusation thread for the Lumens now worth millions you've been unrighfully holding so far!
