XP coin wallet - Address with coins but no coins in wallet - HELP!

[justanormalman]

Hello,

I have a XP coin wallet with contains an address with XP coins, and when i check at the xp blockchain (https://chainz.cryptoid.info/xp/) it says that address has balance. But in the desktop wallet it says i have 0 coins. I have access to the address private key, so i do own that account. The wallet is already sync.

How can i get those coins?

Can you help me please? I will give a nice tip to the person who could help me! 

Thank you!

[Dydot]

Hello,

I have a XP coin wallet with contains an address with XP coins, and when i check at the xp blockchain (https://chainz.cryptoid.info/xp/) it says that address has balance. But in the desktop wallet it says i have 0 coins. I have access to the address private key, so i do own that account. The wallet is already sync.

How can i get those coins?

Can you help me please? I will give a nice tip to the person who could help me! 

Thank you!

I will advise you to talk with the team on their Discord channel. Thay will tell you what to do to get your coin.

[blockchainbastard]

The important thing is keep clam and BACKUP your WALLET !
If you can see the correct balance with the blockchain explorer the coins are on your account.
Back up your wallet and install a new  on a different computer, syncronize !! and restore your wallet.
You can also restore before sync, importand is that it is completly syncronized.
I had a similar problem, even creating an other user on the troubled pc wasn´t working.
Due the lack of a missing second computer I had to use the same machine. At the end it worked well, but I realy was worried till restored my coins.
Took me 62 days by the way.
Hopefully you will be much faster.