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Author Topic: What is wrong with kraken?  (Read 154 times)
elissa (OP)
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January 12, 2018, 01:00:51 PM
 #1

Hello!

What is wrong with kraken? It is not working for several days. Should I worry about that? Are my BTC safe there?
LuckyHopper18
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January 12, 2018, 01:05:28 PM
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Kraken have been under maintenance for several days now. I also don't know when they will be back. I too looking for answers about this.
elissa (OP)
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January 12, 2018, 01:40:46 PM
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They just announced a 2 hour upgrade and disappeared for more than 2 days))
teejaymuna
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January 12, 2018, 01:43:48 PM
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I hope they'll be back and hopefully they won't come up with any crap
krptotrader
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January 12, 2018, 02:06:06 PM
 #5

Look at the status page here https://status.kraken.com/
elissa (OP)
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January 12, 2018, 03:30:07 PM
 #6

They replied my email and assured me that my funds are safe.
dinofelis
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January 13, 2018, 07:14:01 AM
 #7

This is very weird.  I can perfectly understand that you do a major upgrade you tested, and before launching openly, but by testing it on production environment, you see that the upgraded system has problems you didn't see in testing environment.  But what do you do in such a case ?

Revert to backup of course !  You don't continue to twiddle on your production environment while you keep customers out.  You only realized that your testing environment failed to be a good test bed, so you put back the old system, and you try to improve your test environment so that you can faithfully reproduce the problems you inadvertently saw during upgrade !    If you saw stuff in the production environment that you didn't see in the test environment, then you can't trust the upgrade, and you have to go back to the previous, working environment.  You don't do testing on your production environment for days.
 
serizawax
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January 13, 2018, 07:20:24 AM
 #8

Maybe kraken is in maintenance, should be before maintenance there must be a warning first. If you want to know more about the problem, try contacting Call Center kraken, to be more clear.
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