Hi people,
I’m new to bitcointalk and new to the crypto world and I committed an error on Poloniex. I would like to change my ether for ripple. So, I created a ripple deposit address and posted it to my ether withdraw address. But I DID NOT confirm the transaction in the e-mail which sent me Poloniex. So, the transaction should not have happened. Now I would like to cancel the whole operation…that should be easily possible since I have NOT approved the operation by clicking in the confirmation link in the mail.
But I don’t know how to cancel...I could confirm it but I don’t want to! But how to cancel it? I know Kraken would cancel it automatically one hour after not confirming the link in the e-mail...
https://support.kraken.com/hc/en-us/articles/226943287-Withdrawal-on-hold-or-canceledI committed this error some 20 hours ago…that means, Poloniex does not cancel it automatically after one our like Kraken does. I have written already to the Poloniex customer service, but they do not answer up until now.
Anybody has an idea what to do? The ether disappeared I my account balance, as if I would have sent them…but I repeat, I have NOT clicked on the confirmation link in the e-mail.
Thank you for your kind help.
Florian