Poloniex ETC deposit problem today

[m42orion]

Hallo,

  do you have sb same problem with deposit ETC to Poloniex today ? Yesterday works everything ok, but not today :-( I made support ticket, but i am not sure if it helps..

thanks for reply

[Potato Chips]

You didn't provide a detailed explanation about your problem  . I'm guessing it's just another my deposited X coins didn't show up in my account ??. Correct me if I'm wrong but If it is, then sending a support ticket will surely help as this problem requires a help from an authorized personnel in polo. Although most people get a response after a month or longer  .


P.S. This should be on Exchanges board. There's a "move topic" option on the bottom left.

[m42orion]

Thanks for your reply, but i think that is global problem not only for me. But I would like to comfirm that from another users :-)

Here is interaccount transaction log which show credited ETC incomming payments to each users acc on polo, as you can see, last transaction is submited today morning...

http://gastracker.io/addr/0xb09cbe4f7e845184d8c6e4607cd816bfc9bc08d3

sorry for my english ...

thanks for reply again ..

[Giorgi.S]

I have the same problem. Sent 40 ETC and it has not arrived yet. Submitted support ticket but no response...

[m42orion]

I think that is global problem, i made ticket too, but no response...

I wonder that poloniex not inform about it on your trading platform and twitter

I hope that i see my etc on my account very soon, but I have a strange feeling about this situation

May be its special tactics to disable suply of this curency to exchange,  because is going high for now :-(

[Potato Chips]

Thanks for your reply, but i think that is global problem not only for me. But I would like to comfirm that from another users :-)

I haven't heard of this global problem about ETC so I'm not really sure  but If there really is one, then I would have known it considering that it's a large scale problem since you've mentioned it's "global"

Here is interaccount transaction log which show credited ETC incomming payments to each users acc on polo, as you can see, last transaction is submited today morning...

http://gastracker.io/addr/0xb09cbe4f7e845184d8c6e4607cd816bfc9bc08d3

sorry for my english ...

thanks for reply again ..

Just to clarify, We're talking about deposits here right? and not withdrawals? because depositing is just as simple as sending an X amount of coins to your deposit address which you've got from X exchange, and after the transaction "confirms" the amount should be credited in your account on that exchange or your wallet there to be precise.

Check the transaction hash of your deposit in any ETC block explorer if it is confirmed or not because if it is, poloniex doesn't have any reason not to credit your account.

[m42orion]

Yes we are talking about deposits ETC to my account on Polo, which worked fine up today morning ... now I am waiting about 7 hours to deposit, but nothing .. here is my transaction to my adress on Polo, but last not completed by Polo funding service ..
http://gastracker.io/addr/0x579983b837585d83888dc628cd9ceab8ba4a7165

I think that is not my individual problem only


PS: I know that I am new here and you can look at me as noob, but i have some experiences ...

[Potato Chips]

Yes we are talking about deposits ETC to my account on Polo, which worked fine up today morning ... now I am waiting about 7 hours to deposit, but nothing .. here is my transaction to my adress on Polo, but last not completed by Polo funding service ..
http://gastracker.io/addr/0x579983b837585d83888dc628cd9ceab8ba4a7165

I think that is not my individual problem only


PS: I know that I am new here and you can look at me as noob, but i have some experiences ...

The last TX is confirmed, poloniex is definitely at fault here. This is actually a common problem and what the users usually do in this kind of situation is filing a support ticket in poloniex but since they are slower than turtles most of the time the problem just solves without their reply  b u t it's also possible that they're just too busy and didn't bother to reply but they actually read your ticket and solved the problem???. Sad to say, but the only thing you can do now is to wait. Let's just hope for a good outcome of things.

P.S. This forum is for sharing information/helping each other so as long as your opinion contributes, it doesn't matter which rank you are in. If I sounded sh*t it's because I haven't slept yet lol Sorry for that.

[m42orion]

looks like that nobody is working on solution during weekend .... :-) but i hope that all will be ok on monday.

I made this post for other users/traders as warning for depositing ETC to Poloniex for now.

Its my first experience with this problem on Polo and I expected at least the same level of support as for example on Kraken or that some Polo stuff monitoring this forum and make statement about this. But nothing to yet

PS: Its OK ...

[m42orion]

status update - still not have credited ETC on my account.....

[m42orion]

status update for second time: Now, after 24 hours is transaction processing :-) satisfaction for me is, that ETC go UP and i made some money on this delay ... hope that others have your ETC credited too ...