Disclaimer: Below is an official message from the Bibox team that is posted at
https://www.reddit.com/r/Bibox/comments/7q0uls/surge_in_traffic_no_trading_fees_115_to_121/. I am not a Bibox team member but hold some Bibox Tokens. Currently their Telegram channel is working very effectively and the staffs there are nice, so I also suggest you to visit their Telegram channel (
https://t.me/biboxglobal).
Exchange web address:
http://bibox.com/Below is the official message:
Hello Everyone:
Beginning on 2:00 p.m. in Beijing on January 12, 2018, the site experienced abnormal amount of traffic and connections, causing the server overload, site access abnormality, and some users experienced login problems. At 9:55 p.m., some nodes reached the load limit and we did emergency maintenance, but due to the large number of our server clusters, the site was completely suspended at 21:59PM but all user’s funds were not affected. During downtime, some user can still delegate orders and some users cannot access or withdraw the order normally. For the sake of fairness, we decided to restore the transaction back to 21.55 PM, and deeply apologizing for the inconvenience and impact that affected the majority of users, and hope to get your continued support and understanding!
To make up for the customers loss, we have decided to continue to waive transaction fees for another week (1.15-1.21.2018). Please contact our customer service:
service@bibox.com if you have any question or concern.
Again we deeply apologize,
Bibox Team
