EDIT: Ok so i found a way to get my money but no answer to my ticket probably because they are too busy but an official announcement on the website about the current progress should be fine..
I think the exchange have a lot of network problem so i don't think it's a scam but we must see in the next days.
Honestly, I don't know why threads like this escapes the mods. The OP has resolved the issue with the stock exchange and left the thread
unlocked. We expect the mod to do the needful and
lock it up to avoid spamming.