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Author Topic: Missing BTC withdrawal from MT GOX  (Read 2391 times)
coastermonger
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August 20, 2013, 05:03:03 AM
 #21

Why on earth would Gox have trouble with a BTC withdrawal?  They either have it or they don't. 

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Transactions must be included in a block to be properly completed. When you send a transaction, it is broadcast to miners. Miners can then optionally include it in their next blocks. Miners will be more inclined to include your transaction if it has a higher transaction fee.
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yz (OP)
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August 20, 2013, 05:28:41 AM
 #22

I found someone else that had the same problem and seems like their problem got fixed.
Here's an exerpt from the post i found:

Finally some useful information from MtGox...

Hello galgitron,

We sincerely apologize for the problems caused. Actually we had an issue with the synchronization of the hot wallets with our cold storage(a methodology to prevent the intruders to hack the BTC directly from the server) and the same had been resolved. However we are still having few transactions(hash) failing to enter the block chain. Already we are in the verge of re broadcasting all of the transactions that had an issue and hopefully this is resolved sooner.

A special thanks for confirming the capabilities of your wallet address and it was helpful while we escalated the issue to the development team.

Also be noted that the hash: "a326763ea5294879aa16c32b345d2627705006fee16369851af411f9fecd2854" still is in our MtGox transaction that needs to be broadcast and 100% be assured that your BTC's are not lost.

Once again sorry for the delay and thanks for the kind understanding.

We will speak to you once the coins are purged out.

Best regards,

Mt.Gox Team
https://www.mtgox.com
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August 20, 2013, 10:47:42 AM
 #23

I found someone else that had the same problem and seems like their problem got fixed.
Here's an exerpt from the post i found:

Finally some useful information from MtGox...

Hello galgitron,

We sincerely apologize for the problems caused. Actually we had an issue with the synchronization of the hot wallets with our cold storage(a methodology to prevent the intruders to hack the BTC directly from the server) and the same had been resolved. However we are still having few transactions(hash) failing to enter the block chain. Already we are in the verge of re broadcasting all of the transactions that had an issue and hopefully this is resolved sooner.

A special thanks for confirming the capabilities of your wallet address and it was helpful while we escalated the issue to the development team.

Also be noted that the hash: "a326763ea5294879aa16c32b345d2627705006fee16369851af411f9fecd2854" still is in our MtGox transaction that needs to be broadcast and 100% be assured that your BTC's are not lost.

Once again sorry for the delay and thanks for the kind understanding.

We will speak to you once the coins are purged out.

Best regards,

Mt.Gox Team
https://www.mtgox.com


Why would you post someone elses version of the same problem you are having instead of just posting your own...?

I call FUD

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August 20, 2013, 11:58:44 AM
 #24

I had the same problem 3 weeks ago. (1 of 2 withdrawal was missing). Successfully solved by asking the support.
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August 20, 2013, 05:58:53 PM
 #25

Gox found me a solution  Cheesy , after you get past their front line bots they have some pretty smart people working in the back.

Lesson of the day pay for the faster fee.
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August 20, 2013, 06:06:06 PM
 #26

Gox found me a solution  Cheesy , after you get past their front line bots they have some pretty smart people working in the back.

Lesson of the day pay for the faster fee.

How much was the faster fee?
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August 20, 2013, 08:40:42 PM
Last edit: August 20, 2013, 09:17:18 PM by Han
 #27

I seem to recall reading here or on some bitcoin website that MtGox has bought out some small bitcoin businesses and people were complaining that they did this instead of fixing core issues, but now I can't find the link. Does anyone else remember reading the same thing?

Found what I was referencing: http://www.reddit.com/r/Bitcoin/comments/1jsdjh/mt_gox_sponsoring_another_big_bitcoin/

Edit: To clarify, I did not actually come across anything that said MtGox recently bought any businesses. This ad is all there was and I misremembered/confused the ad buy with a business acquisition.
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August 20, 2013, 08:41:39 PM
 #28

Thats not a buyout. Thats an advertisement.
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