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Author Topic: blockchain.info stole my btc ??  (Read 186 times)
rabia quraishi (OP)
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January 18, 2018, 06:21:09 PM
 #1

I have send 0.0764827 BTC from poloniex to blockchain wallet  but blockchain dose not showing my btc ....I do not know how can I take back my btc .... some one plz help , dose blockchain stole my btc ?
https://blockchain.info/address/1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD

other explorer showing that my btc avaliable there

https://live.blockcypher.com/btc/address/1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD/

https://chain.so/address/BTC/1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD

https://blockexplorer.com/address/1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD
OmegaStarScream
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January 18, 2018, 07:12:36 PM
 #2

Blockchain.info have no access to your wallet, the password is not stored in their servers (or so they claim). As for the issue of not seeing an the funds on an address or the transaction ID, I have seen it a few times this week, so the problem is coming from them. You can either wait a few hours or import them the 12 words seed to Electrum. It's worth mentioning that your transaction is visible.

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January 18, 2018, 07:13:23 PM
 #3

Email their support, it looks like it's just a simple error of a block/TX hash not being fully scanned by them, probably fairly easy for them to resolved.

But as omega suggests, wait a few hours to see if it gets added. It is already in a block that's 12 hours old.
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January 18, 2018, 07:14:23 PM
 #4

Don't worry, nothing has happened to your coins. There's no way your coins could be stolen by blockchain.info anyway. Using the same blockchain explorer, the transaction seems to be on record here:
https://blockchain.info/tx/2f794c8e6f0c7722e34545abae3956f0a07dfec1d2c420365ba5c83496700b75

Where the address 1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD has received the amount you specify. Confirmed 10 hours ago with 73 confirmations, so nothing for you to worry about.

This problem seems to be common enough for blockchain.info explorer, I've seen it a few times. Can't say exactly what it is except they must have a problem with node(s?) that isn't giving them updated information on the blockchain. The only thing to do now is wait patiently for them to fix it.


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stomachgrowls
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January 18, 2018, 09:47:47 PM
 #5

Don't worry, nothing has happened to your coins. There's no way your coins could be stolen by blockchain.info anyway. Using the same blockchain explorer, the transaction seems to be on record here:
https://blockchain.info/tx/2f794c8e6f0c7722e34545abae3956f0a07dfec1d2c420365ba5c83496700b75

Where the address 1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD has received the amount you specify. Confirmed 10 hours ago with 73 confirmations, so nothing for you to worry about.

This problem seems to be common enough for blockchain.info explorer, I've seen it a few times. Can't say exactly what it is except they must have a problem with node(s?) that isn't giving them updated information on the blockchain. The only thing to do now is wait patiently for them to fix it.


This would probably the reason why those balance doesnt showed up which it hasnt been updated yet which this issue is on the site itself but doesnt mean that they do stole your btc because they dont have the access of it just like what being said or mentioned above. You should not worry since those bitcoins are just there on idle unless if its being transferred into another wallet then you should be worried.Just wait and at the same time send email to their support.

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bhadz
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January 18, 2018, 09:57:42 PM
 #6

Don't worry blockchain.info will not steal your bitcoins. The problem goes to poloniex, contact their support and probably they are still not sending it to you.

Don't worry, nothing has happened to your coins. There's no way your coins could be stolen by blockchain.info anyway. Using the same blockchain explorer, the transaction seems to be on record here:
https://blockchain.info/tx/2f794c8e6f0c7722e34545abae3956f0a07dfec1d2c420365ba5c83496700b75

Where the address 1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD has received the amount you specify. Confirmed 10 hours ago with 73 confirmations, so nothing for you to worry about.

This problem seems to be common enough for blockchain.info explorer, I've seen it a few times. Can't say exactly what it is except they must have a problem with node(s?) that isn't giving them updated information on the blockchain. The only thing to do now is wait patiently for them to fix it.
Nice finds, take buwaytress' suggestion that you just need to wait for awhile. Since it is already on the explorer and for sure that's your transaction and if it's not the fault of poloniex then it's because of blockchain.info. Later on, it will be credited to you anyway.

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rabia quraishi (OP)
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January 19, 2018, 12:13:46 AM
 #7

Blockchain.info have no access to your wallet, the password is not stored in their servers (or so they claim). As for the issue of not seeing an the funds on an address or the transaction ID, I have seen it a few times this week, so the problem is coming from them. You can either wait a few hours or import them the 12 words seed to Electrum. It's worth mentioning that your transaction is visible.
thanks for your support sir , i got my btc , thanks  Cheesy
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January 19, 2018, 12:50:29 PM
 #8

I have send 0.0764827 BTC from poloniex to blockchain wallet  but blockchain dose not showing my btc ....I do not know how can I take back my btc .... some one plz help , dose blockchain stole my btc ?
https://blockchain.info/address/1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD

other explorer showing that my btc avaliable there

https://live.blockcypher.com/btc/address/1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD/

https://chain.so/address/BTC/1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD

https://blockexplorer.com/address/1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD
Now a days blockchain.info wallet facing many issues like this maybe this is happening due to the overload of their servers but don't worry your trasnaction is confirmed and no one can take tour BTC.I would like to suggest that try to login into your wallet from other explorers or other devices.Sometimes it will work because one time it worked for me when I login to my wallet there is no transaction history and balance in it,then I try to login from my laptop then it is there.Maybe you also in the same situation I hope you will get back your bitcoins.
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January 19, 2018, 09:47:23 PM
 #9

I have send 0.0764827 BTC from poloniex to blockchain wallet  but blockchain dose not showing my btc ....I do not know how can I take back my btc .... some one plz help , dose blockchain stole my btc ?
https://blockchain.info/address/1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD

other explorer showing that my btc avaliable there

https://live.blockcypher.com/btc/address/1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD/

https://chain.so/address/BTC/1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD

https://blockexplorer.com/address/1Nj5DgQcRURVhJV6Rcnz4M7mRJzQgCz9MD

Try to export the private key into another wallet and see if you can recover the funds.


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January 20, 2018, 05:37:27 AM
 #10

It should be showing up now, sometimes blockchain.info just has a delay in refreshing your balance. Why this happens, i don't know. Sometimes a transaction is clearly visible on blockcypher or blocktrail but blockchain.info just doesn't have it in their database.

They are not an exchange, they have no access to your private key.

Omegastarscream already mentioned, when you registered for your blockchain.info wallet there is a 12 word mnemonic that you should have copied down. If this situation happens again, simply create a new wallet with those seeds on electrum, and you should be able to access your funds.

Smiley
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