bittrex have disabled my account

[rabins]

hi guys i am from Nepal.. i have 3btc in my bittrex account, it has been disable from last 50days.. I don't know the reason behind disabling my account. i have sent more than 10 support tickets submitting documents for enhanced verification and enabling my bittrex account. But all the time autobot are replying my mails.. please guys help me out to transfer my btc yo another exchange.. how can we get our private key of btc in bittrex wallet and make use of it..

[mocacinno]

hi guys i am from Nepal.. i have 3btc in my bittrex account, it has been disable from last 50days.. I don't know the reason behind disabling my account. i have sent more than 10 support tickets submitting documents for enhanced verification and enabling my bittrex account. But all the time autobot are replying my mails.. please guys help me out to transfer my btc yo another exchange.. how can we get our private key of btc in bittrex wallet and make use of it..

The short answer: you can't get your hands on the private keys from bittrex'es wallets... You are left completely at their mercy, the only thing you can do if they continue to ignore you is sue them...

Sorry to be the barer of bad news

[ncsupanda]

You could try /r/bitcoin on reddit as you may have better luck there.

When you say you don't know why they have disabled your account, it was not in any of the emails? Seems suspicious that you would get zero communication at all. Are you able to share those emails here?

[Xavofat]

According to Bittrex's FAQ (there's a list in a link near the bottom), IDs from Nepal should be treated in the same way as other countries.

If Bittrex aren't verifying you, the best you can do is open support tickets, go on their Slack and onto some Bitcoin-related subreddits and see if you can get their attention.

Pretty much all crypto-related support teams are notorious for being unreliable, but only Bittrex can help you.
Apparently, Bittrex account closures over supposedly "suspicious" activity have become very common lately.  It's definitely possible that Bittrex is shady and avoiding you deliberately.

[jhenfelipe]

Possible reasons of why accounts are being disabled were listed HERE. Have you submitted a ticket with correct details like in Issue: Account disabled and Reason for Disable / Deactivate: Unknown Reason? If yes, nothing else you could do but to wait for their reply.

Account chiznitz here in forum is working on Bittrex, he's coming online but not actively posting anymore. You could try sending a PM to him once.

[eXme]

same happened to me after cashout from a pool direkt to bittrex account. banned for no reason!